What is Kaseya VSA?
Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA, offering remote monitoring and management for all IT functions integrated in a single console. Maximize your IT team鈥檚 efficiency, streamline operations and enhance service delivery across your IT landscape with Kaseya VSA.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
90 Plan to Renew
1
Since last award
75 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Kaseya VSA?
Pros
- Enables Productivity
- Caring
- Reliable
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Patch Management
Remote Control
Process Automation
Discovery
Endpoint Backup
Real User Monitoring
Anti Malware Signature Detection
Remote NOC, SOC, Helpdesk Integration
Ransomware Recovery and Removal
Network Management
Support for IoT Devices
Vendor Capability Ratings
Ease of IT Administration
Breadth of Features
Business Value Created
Vendor Support
Availability and Quality of Training
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
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Kaseya VSA Reviews
Zach S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Easy to use but can be complex
Likeliness to Recommend
What differentiates Kaseya VSA from other similar products?
Kaseya standout product in the (RMM) space due to its comprehensive features and ease of use. The platform's extensive reporting capabilities, real-time alerts, and automated remediation also set it apart from other products once you learn how to effectively use them.
What is your favorite aspect of this product?
The customization options, such as the ability to create custom scripts and workflows, also the comprehensive features and the ease of use is another selling point.
What do you dislike most about this product?
Two things: The setup and deployment of Kaseya VSA can be complex and time-consuming, particularly for larger organizations. Additionally, the platform can be resource-intensive and may require additional hardware or infrastructure to perform optimally.
What recommendations would you give to someone considering this product?
For those thinking about Kaseya, it's important to think about the size and how complicated your IT system is, and what you need for remote monitoring and management. If your company has a big IT system, it may be a good idea to get more hardware or support to make sure the platform works well.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Cons
- Slower Product Innovation
Padmarajan P K T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Initial Implementation
Submitted Dec 2022
High Level of Granularity
Likeliness to Recommend
What differentiates Kaseya VSA from other similar products?
The Granularity of VSA, System Resource Consumption, Security, Automation, Remote option are out of the world.
What is your favorite aspect of this product?
Remoting Capabilities
What do you dislike most about this product?
Look and feel (GUI) can be as per the latest aspirations of users.
What recommendations would you give to someone considering this product?
Test in your environment, you would love it.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Niyajuddin T.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2022
Kaseya is best馃憤
Likeliness to Recommend
What differentiates Kaseya VSA from other similar products?
Easy to manege
What is your favorite aspect of this product?
Send file remotely and update critical patches
What do you dislike most about this product?
Nothing dislike
What recommendations would you give to someone considering this product?
Remote console is best part kaseya
Pros
- Unique Features
- Effective Service
- Saves Time
- Client Friendly Policies
