Jasper AI Customer Reviews 2025

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Jasper AI, Inc.

Jasper AI

Composite Score

8.3 /10

CX Score

8.5 /10

33 Reviews

What is Jasper AI?

Jasper is an AI writing assistant for enterprise marketing teams who want better outcomes, not just faster outputs. Jasper AI delivers on-brand AI and creates content online, in your brand voice.

Company Details

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Jasper AI Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jasper AI.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

1
Since last award

87 Plan to Renew

4
Since last award

73 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jasper AI?

0% Negative

6% Neutral

94% Positive

Pros

Saves Time
Efficient Service
Inspires Innovation
Caring

Feature Ratings

Average 79

Search Engine Optimization

Artificial Intelligence and Natural Language Processing

Content Editor

Grammar and Spellcheck

Social Media Integration

Customization

Content Summarization

Data Analysis

Data Protection and Security

Translation

Text-To-Image

Vendor Capability Ratings

Average 78

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Ease of IT Administration

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Also Featured in...

AI Writing Assistants

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Jasper AI Reviews

Sakshi K.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

The best AI Product

Likeliness to Recommend

7 /10

What differentiates Jasper AI from other similar products?

The best AI assistant tool with low cost and more key features.

What is your favorite aspect of this product?

The essential features are all available in one place.

What do you dislike most about this product?

I love Jasper Ai but sometimes it does not understand my command so well that I have to request again and again.

What recommendations would you give to someone considering this product?

The product is absolutely amazing.

Pros

Unique Features
Helps Innovate
Reliable
Enables Productivity

Mahima P.

Role: Industry Specific Role
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Robust and user-friendly

Likeliness to Recommend

8 /10

What differentiates Jasper AI from other similar products?

its user-friendly interface, advanced natural language processing capabilities, and comprehensive range of features such as multimodal understanding, proactive assistance, and personalized responses.

What is your favorite aspect of this product?

its ability to understand context and provide personalized responses, making interactions feel more natural and tailored to my needs.

What do you dislike most about this product?

Nothing disliked

What recommendations would you give to someone considering this product?

I would recommend thoroughly exploring its features and capabilities to ensure they align with your specific needs and use cases. Additionally, it's essential to consider factors such as integration options, pricing plans, and customer support quality to make an informed decision.

Pros

Helps Innovate
Continually Improving Product
Unique Features
Efficient Service

Jennifer M.

Role: Industry Specific Role
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Creates good content!

Likeliness to Recommend

10 /10

What differentiates Jasper AI from other similar products?

It creates contents free from grammatical errors

What is your favorite aspect of this product?

The readability of each content created

What do you dislike most about this product?

Nothing for now

What recommendations would you give to someone considering this product?

You can't do much with the free version. So it is better to subscribe to the pro version.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Jasper AI

What is Jasper AI?

Company Details

Need Assistance?

Jasper AI Ratings

81 Likeliness to Recommend

1 Since last award

87 Plan to Renew

4 Since last award

73 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Jasper AI?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Search Engine Optimization Generate copy that is SEO-friendly. Identify low-ranking content. Prioritize and cluster keywords for聽a top SERP ranking.

Artificial Intelligence and Natural Language Processing System recommends automated similar ideas, idea clustering, automated personalized user recommendations on content, and more.

Content Editor Offer suggestions for improving the structure, coherence, and clarity of written content.

Grammar and Spellcheck Rephrase or rewrite work to adjust length, detect grammar mistakes such as spelling and punctuation, and match style of content.

Social Media Integration Generate content suitable for various social media platforms, increasing relevant social media posts across all channels and networks.

Customization Product or service can be altered to suit the requirements of the user, customer or business.

Content Summarization Automatically create concise summaries of longer pieces of content, such as articles or documents.

Data Analysis Extract insights and trends from curated content helping users understand the context and preferences of an audience.

Data Protection and Security Includes data encryption, data audit, and data compliance.

Translation Supports automatic translate to multiple languages.

Text-To-Image Refers to the process of generating content based on textual descriptions, such as images and video.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

AI Writing Assistants

Jasper AI Reviews

Sakshi K.

The best AI Product

Likeliness to Recommend

Pros

Mahima P.

Robust and user-friendly

Likeliness to Recommend

Pros

Jennifer M.

Creates good content!

Likeliness to Recommend

Pros

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Title

1
Since last award

4
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2
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Feature Ratings

Search Engine Optimization

Artificial Intelligence and Natural Language Processing

Content Editor

Grammar and Spellcheck

Social Media Integration

Customization

Content Summarization

Data Analysis

Data Protection and Security

Translation

Text-To-Image

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Ease of IT Administration

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training