
What is IdeaScale?
IdeaScale is an innovation management solution that links organizations to people with ideas. Those ideas can change the world 鈥 not just your business. Find ideas to aid in digital transformation, to face the age of automation, to fight climate change, inequality and beyond. Connect to the ideas that matter and start co-creating the future.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love IdeaScale?
Pros
- Respectful
- Fair
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Idea Capture
Idea Segmentation
Idea Funnel
Social Collaboration
Multiple Language Support
Advanced Search and Filtering
Application Integration
News Feed
Dashboards, Analytics and Reporting
Customizable Branding
Idea Scoring / Evaluation
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Ease of Customization
Ease of IT Administration
Vendor Support
Breadth of Features
Ease of Data Integration
IdeaScale Reviews

Snehasis P.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2025
Worth the price. Excellent product.
Likeliness to Recommend
What differentiates IdeaScale from other similar products?
IdeaScale stands out with its user-friendly platform for crowdsourced innovation, advanced analytics for idea evaluation, seamless integrations, customizable workflows, and focus on fostering collaborative problem-solving across diverse organizations.
What is your favorite aspect of this product?
It's interface and it's functionalities.
What do you dislike most about this product?
The price is little higher but the functionalities are worth the price
What recommendations would you give to someone considering this product?
I would recommend them to give it a try and see for themselves
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Inspires Innovation
Ivan C.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Sep 2024
Competent Software
Likeliness to Recommend
What differentiates IdeaScale from other similar products?
The innovative inspirations from the approach
What is your favorite aspect of this product?
The ideas made every time brings change in a company
What do you dislike most about this product?
The powerful investment from this tool
What recommendations would you give to someone considering this product?
The beast and friendly solution
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Effective Service

Kathy B.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2025
Superb idea management platform
Likeliness to Recommend
What differentiates IdeaScale from other similar products?
IdeaScale is a powerful and highly developed tool. Its placement and launching are very approachable. It is highly configurable to fit the distinctive needs of customization. It gives full control over the diverse idea stages, ranging from moderation to complete engagement. Its customer helpdesk is very responsive. So these are the reasons I chose this tool.
What is your favorite aspect of this product?
IdeaScale provides immediate and efficient customer service. It competently meets all essentials by giving innovative ideas. I also like its continuous update policies to improve its features. It facilitates with wide range of customization according to the needs of our inputs. It is very trustworthy software. Its collaboration features provides useful services while refining raw ideas. The dashboard is well-designed and managed.
What do you dislike most about this product?
I have faced a few challenges when I started using it, but now it is working efficiently and giving unexpected services. Its customer support is very polite and responsive.
What recommendations would you give to someone considering this product?
Ideascale is a top-tier innovation management platform. The user interface of IdeaScale is widespread and has a learning curve. It operates well if your strategies line up perfectly with its functioning.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features