What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceHubSpot Sales Hub Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on HubSpot Sales Hub.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Performance Enhancing
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Collaboration
Sales Management
Activity and Workflow Management
Account and Contact Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Quality of Features
Breadth of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 9.1
View HubSpot Sales Hub in this category (opens in a new tab)
Lead Management
Translation missing: en.product_page.ratings.score 9.0
View HubSpot Sales Hub in this category (opens in a new tab)
Appointment Scheduling
Translation missing: en.product_page.ratings.score 8.9
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Intelligence
Translation missing: en.product_page.ratings.score 8.9
View HubSpot Sales Hub in this category (opens in a new tab)
Sales Analytics
Translation missing: en.product_page.ratings.score 8.8
View HubSpot Sales Hub in this category (opens in a new tab)
Sales Enablement
Translation missing: en.product_page.ratings.score 8.8
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Relationship Management - Enterprise
Translation missing: en.product_page.ratings.score 8.4
View HubSpot Sales Hub in this category (opens in a new tab)
HubSpot Sales Hub Reviews
Cleo S.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2025
Revenue Follow-Ups With Zero Excuses
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
We run multi-touch outbound campaigns. HubSpot works for us because it doesn't just store contacts 鈥� it maps them to real timelines. I get instant visibility into email opens, clicks, and meeting flows
What is your favorite aspect of this product?
Sequences are gold. I created a 5-touch outbound cadence for a B2B event and booked 12 meetings in 3 days. I also love contact scoring 鈥� I can walk into a pipeline meeting knowing which leads are actually warming up
What do you dislike most about this product?
Task clutter builds up fast. You blink and you're behind on calls. Also, reporting for deals at different pipeline stages feels less intuitive than it should.
What recommendations would you give to someone considering this product?
Tag every contact religiously. If you're selling multiple service tiers, build custom pipelines for each. Don鈥檛 just use templates 鈥� personalise sequences with insights from LinkedIn or previous campaigns. It pays off.
Pros
- Efficient Service
- Effective Service
- Client Friendly Policies
- Fair
Vishal G.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Jun 2025
new prospecting tools, improved AI integration
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot Sales Hub sets itself apart by offering a user-friendly interface, seamless integration with other HubSpot tools, and a robust free tier with essential sales features
What is your favorite aspect of this product?
A popular feature of HubSpot Sales Hub is Sales Automation, allowing users to automate repetitive tasks and create custom workflows to improve efficiency in lead segmentation, task assignments, and email sequences.
What do you dislike most about this product?
Pricing and the limited customization options
What recommendations would you give to someone considering this product?
Nice Product. Must try
Pros
- Reliable
- Trustworthy
- Efficient Service
- Acts with Integrity
Ashish J.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted May 2025
Reliable, User-friendly Sales platform that scales
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It鈥檚 easier to get up and running with compared to many other CRMs, and the integration between marketing and sales is tighter than most. Also, the UI is clean and doesn鈥檛 overwhelm users.
What is your favorite aspect of this product?
The contact timeline and email tracking are huge - it makes it really easy to keep tabs on sales activity without digging through a bunch of systems.
What do you dislike most about this product?
The pricing structure can feel restrictive. Some of the features that should be standard require upgrading to higher tiers, which adds up fast.
What recommendations would you give to someone considering this product?
Take time to map out exactly which features your team needs before picking a plan - otherwise, you might end up paying more than expected. Also, get both sales and marketing on board early for smoother adoption.
Pros
- Reliable
- Helps Innovate
- Performance Enhancing
- Enables Productivity
Cons
- Less Generous
- Less Friendly Negotiation
