
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
Basic program that works well.
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features

Victoria J.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
It Makes Data Collection Simpler Than Ever
Likeliness to Recommend
What differentiates Google Forms from other similar products?
I like the flexibility and cost-effectiveness of Google forms. This provides the same level of adaptability and capability that some of the higher pricey form builders while being simpler to utilize and comprehend.
What is your favorite aspect of this product?
overall, the software accomplishes what I want it to do. This is easy to create form, to execute it, and to monitor its outcomes. I utilize this for a variety of corporate purposes, along with social interactions and other things.
What do you dislike most about this product?
Google Forms is not the good-looking form-building software. No phone application is the main problem. Forms would become one of the best helpful applications on the smartphone if it had a phone application
What recommendations would you give to someone considering this product?
Strongly recommended. I am aware that there have been alternative software's that provide greater layout and aesthetic freedom. However, such are too expensive, while Google Forms suffices for the vast majority of users.
Pros
- Effective Service
- Respectful
- Includes Product Enhancements
- Helps Innovate

Michael M.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2022
Stable, reliable, affordable
Likeliness to Recommend
What differentiates Google Forms from other similar products?
I honestly don鈥檛 know. It鈥檚 a pretty standard form creator.the price does stand out as cheaper the other options.
What is your favorite aspect of this product?
The ease and simplicity of use. It鈥檚 a very intuitive product and very easy for people of all computer knowledge levels to use. We also like the data collection it just works really slick and it is the export out or put into our CRM.
What do you dislike most about this product?
Their limitations design wise as to how much you can customize it. It doesn鈥檛 look as beautiful as some of the other builders do however it makes it up this gap with relatability and cost savings.
What recommendations would you give to someone considering this product?
If you鈥檙e looking for a stable, reliable, affordable options is a great choice. If you need super complicated if/then form or require a lot of design customization and a high-end design look this may not be for you.
Pros
- Continually Improving Product
- Enables Productivity
- Includes Product Enhancements
- Performance Enhancing
Cons
- Inhibits Innovation
- Vendor Friendly Policies
- Less Friendly Negotiation