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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

84

Security

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

82

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2022

Basic program that works well.

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Victoria J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

It Makes Data Collection Simpler Than Ever

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

I like the flexibility and cost-effectiveness of Google forms. This provides the same level of adaptability and capability that some of the higher pricey form builders while being simpler to utilize and comprehend.

What is your favorite aspect of this product?

overall, the software accomplishes what I want it to do. This is easy to create form, to execute it, and to monitor its outcomes. I utilize this for a variety of corporate purposes, along with social interactions and other things.

What do you dislike most about this product?

Google Forms is not the good-looking form-building software. No phone application is the main problem. Forms would become one of the best helpful applications on the smartphone if it had a phone application

What recommendations would you give to someone considering this product?

Strongly recommended. I am aware that there have been alternative software's that provide greater layout and aesthetic freedom. However, such are too expensive, while Google Forms suffices for the vast majority of users.

Pros

  • Effective Service
  • Respectful
  • Includes Product Enhancements
  • Helps Innovate

Michael M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Stable, reliable, affordable

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I honestly don鈥檛 know. It鈥檚 a pretty standard form creator.the price does stand out as cheaper the other options.

What is your favorite aspect of this product?

The ease and simplicity of use. It鈥檚 a very intuitive product and very easy for people of all computer knowledge levels to use. We also like the data collection it just works really slick and it is the export out or put into our CRM.

What do you dislike most about this product?

Their limitations design wise as to how much you can customize it. It doesn鈥檛 look as beautiful as some of the other builders do however it makes it up this gap with relatability and cost savings.

What recommendations would you give to someone considering this product?

If you鈥檙e looking for a stable, reliable, affordable options is a great choice. If you need super complicated if/then form or require a lot of design customization and a high-end design look this may not be for you.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Includes Product Enhancements
  • Performance Enhancing

Cons

  • Inhibits Innovation
  • Vendor Friendly Policies
  • Less Friendly Negotiation

Most Popular Google Forms Comparisons

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