
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews

Katlyn K.
- Role: Operations
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Mar 2022
Difficult to use, wide range of products
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It has everything you could possibly need from a form. And if you use G Suite, it fits right in.
What is your favorite aspect of this product?
The variety of the forms.
What do you dislike most about this product?
It's not the easiest form to learn how to use!
What recommendations would you give to someone considering this product?
Need to be tech savvy in order to use this.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Julie W.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted Mar 2022
Best free platform to stay organized
Likeliness to Recommend
What differentiates Google Forms from other similar products?
When I'm creating online forms with a google form, I can customize the form in a few aspects and can make it friendly for our customers. I can add customer service team members as collaborators in the form I have prepared. Making collaborators in Google Forms means I am giving them full access to edit and make changes in the form.
What is your favorite aspect of this product?
Branching lets me create forms with multiple choice questions but the form will act differently according to how customers answer the questions.
What do you dislike most about this product?
It is a must to have a google account to use Google Forms or any other Google integrations of google. Without the google account I won't be allowed to use any of the Google services.
What recommendations would you give to someone considering this product?
I recommend Google Forms to be used to create any type of survey forms and to get feedback from customers. Google Forms is the best way to stay organized with huge data and responses conceded through online surveys and forms.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Mouath A.
- Role: Student Academic
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Mar 2022
Don't open a business without Google Forms
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The name itself of Google itself. The name is enough to become the most reliable and trustworthy platform you can use. The most important thing while using Google from is the privacy. And defiantly nothing better than Google.
What is your favorite aspect of this product?
Privacy of course.
What do you dislike most about this product?
The user interface. It's complicated to do a big form or survey.
What recommendations would you give to someone considering this product?
91制片厂 a tree or flow chart for your form or survey before starting on Google form, because you will repeat it one hundred time.
Pros
- Reliable
- Enables Productivity
- Effective Service
- Saves Time