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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

84

Security

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

82

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

ARCHITA C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Fill Surveys With Ease

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is a great way to collect all the required data, do surveys, do data analysis in an easy format

What is your favorite aspect of this product?

So I have to interact with a lot of analysts daily in order to get project development introduction. I have set a proper format through which I get answer to every question and it notifies me on mail when someone fills a form. This has made my job very easy.

What recommendations would you give to someone considering this product?

This is a great way to understand customer behavior through surveys.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service

Milan S.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

An excellent learning application for learners.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Easy integration of your google account with the forms, it鈥檚 terribly easy to make a form for your specific goal and launch it as well. Chance to compile a list of queries while expecting an oversized range of answers organized in real-time. Google Forms captures information that鈥檚 essential to succeed. It's a clean cut. Simple and straightforward to learn and make forms.

What is your favorite aspect of this product?

Google Forms is a nice application for making easy surveys, collecting answers to questionnaires, and soliciting testimonials and feedback. Its easy-to-use interface needs very little learning so it鈥檚 good for beginners or those less practiced in advanced survey creation software. The capture of information from purchasers and/or consultants for real-time analysis. For data analysis for our work team, the predefined templates permit the creation of tests and knowledge tests that are terribly didactic and simple to grade.

What do you dislike most about this product?

It lacks advanced features like a user interface, it鈥檚 the dry form. Functionality tools aren鈥檛 at one place 鈥 it鈥檚 here and there. It has to add some extra space to content creation to serve the interests of all walks of business.

What recommendations would you give to someone considering this product?

Google Forms is a great tool to use particularly once we are teaching through distance learning. The software package permits real-time testing and it allows us to prevent students from gap other tabs while they鈥檙e testing. I additionally love that you simply can see results supported by individual scores and breaks down the results so we can see specifically what the students missed.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

Antoun y.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

The only tool you need to create & manage Forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms specialize in creating, sending and managing all types of online forms.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is how easy they made it to create a form and share it with the people you want. Then you can view detailed analytics about the responses you recieved.

What do you dislike most about this product?

The fact that it specialized in forms and doesnt focus enough on similar things such as survey creation makes it a product for a specific use which is forms building.

What recommendations would you give to someone considering this product?

I recommend using Google forms for all you forms needs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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