
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews

Nikhil J.
- Role: Operations
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Jun 2022
Easy to use tool with great analysis available
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google form is free and can be accessed from anywhere and have very nice analytics with a very simple design
What is your favorite aspect of this product?
the analytics provided by google form is the best I can get from any tool
What do you dislike most about this product?
need to improve UI also needs to add features.
What recommendations would you give to someone considering this product?
I highly recommend using google form because of its intuitive features
Pros
- Performance Enhancing
- Efficient Service
- Saves Time
- Respectful

Leah D.
- Role: C-Level
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jun 2022
Easy to use for forms and surveys
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms is easy to use for creating forms and surveys. You can access simple visualizations of the data and customize the layout and questions. It is possible to add a company logo and also to change privacy settings. The data collection is straightforward and exports easily to Google Spreadsheets, PDF, etc. for viewing and presentation sharing.
What is your favorite aspect of this product?
I like how it is easy to set up different kinds of questions (e.g. multiple choice, long-form answers, checkboxes). It is easy to personalize for the brand (logo, photo, etc.) and intuitive to set up. You can also add other collaborators and view as a test user before sending out. Customers are generally familiar with the product and understand with minimal instructions how to fill out.
What do you dislike most about this product?
I wish there were more customizations available in terms of background and layout and more granular analytics.
What recommendations would you give to someone considering this product?
The price is right! And it's easy to use and intuitive. Really appreciate the ability to add and change questions at any time and view individual or aggregate responses. It also integrates easily with other Google products (Google Drive, etc.) for collaboration in teams.
Pros
- Inspires Innovation
- Respectful
- Helps Innovate
- Continually Improving Product

Noel E.
- Role: Information Technology
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jun 2022
Good G-Suite integration, lacks survey features
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It's integration with G-Suite and with Google Sheets are simply the best. If you are already a G-Suite shop, then this is a great product to use.
What is your favorite aspect of this product?
The G-Suite Integration.
What do you dislike most about this product?
It lacks some features you would want from a survey only type of product.
What recommendations would you give to someone considering this product?
If you are not familiar with forms, try it out first before adopting this as your enterprise platform for survey functions. But, it fits a niche with it's many other features and G-Suite integration that many others simply do not have. If your business is looking for a full-featured data survey platform that you will be using daily, then this is probably not the best choice. But, if you are looking at its integrations with Google Sheets or other Google services then it may be your best fit for occasional surveys.
Pros
- Reliable
- Includes Product Enhancements
- Helps Innovate
- Performance Enhancing
Cons
- Commodity Features