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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

84

Security

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

82

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

JOSHUA F.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Google Forms is awesome!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is extremely easy to use and setup.

What is your favorite aspect of this product?

I like the many options it has for setting up surveys or forms for collecting lead information.

What do you dislike most about this product?

I wish the design was a bit more pleasing.

What recommendations would you give to someone considering this product?

Test it out first!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shubham K.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Google Forms - A survey tool you all need

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Features include, but are not limited to, menu search, shuffle of questions for randomized order, limiting responses to once per person, shorter URLs, custom themes, automatically generating answer suggestions when creating forms, and an "Upload file" option for users answering questions that require them to share.

What is your favorite aspect of this product?

Upload images files in the form to explain better results

What do you dislike most about this product?

It is not available offline

What recommendations would you give to someone considering this product?

If you're a moderate user of Google Forms, you probably already know that you can choose between storing your results as a spreadsheet or keeping them within the form. However, you may not know which one to choose or why.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Aman G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Most useful with great functioality

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google forms save data temporary in the from over internet. It provides good customer services.

What is your favorite aspect of this product?

Google form's security and reliability I like most. It gives option to send responses over mail.

What do you dislike most about this product?

It should improve layout of forms. Sometimes drag and drop does not works properly. It should also provides features for anonymous filling of forms.

What recommendations would you give to someone considering this product?

Go for it without any doubt. There is no product which can compete with google forms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

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