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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

84

Security

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

82

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Carlos David M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Oct 2022

A free and reliable forms tool

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

How robust it is, and its API integration documentation is very well written which is a timesaver when used on a project.

What is your favorite aspect of this product?

The amount of value it provides on its free version if it's true there are enterprise plans available for more specific business needs the free personal version provides enough value for small projects.

What do you dislike most about this product?

The only downside of it is that users that answer a form are always required to log in with their own Google Account to be able to respond.

What recommendations would you give to someone considering this product?

Google Forms is one of the most forms and survey management tools you'll find in the market, in case you are unsure of what it can do you can always enjoy its 14 days trial version to ensure it provides the business value you need.

Pros

  • Inspires Innovation
  • Respectful
  • Acts with Integrity
  • Generous Negotitation

Ruhul Zeashan A.

  • Role: Operations
  • Industry: Chemicals
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Wonderful product. It is easy to use.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The drag-and-drop application lets you concentrate on writing efficient questions instead of spending all day fighting complicated coding requirements.

What is your favorite aspect of this product?

Another significant advantage of using Google Forms is that the software is seamlessly compatible with the Google Workspace product suite to provide a streamlined overall workflow. Google Workspace integration is particularly beneficial to those who already use Google software solutions in their existing workflow, making for seamless system use.

What do you dislike most about this product?

The only dislike about the product is that it is necessary to have internet to be able to use this tool.

What recommendations would you give to someone considering this product?

Comparable survey software solutions with Google Forms include SurveyMonkey, Microsoft Forms, Typeform, and Formstack, among many others. What sets Google Forms apart from its competitors is that it comes as part of the larger Google Workspace suite, promoting a more streamlined overall workflow.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Gabriela G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use and secure

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Auto save in the cloud

What is your favorite aspect of this product?

It's easy to use, free, great for collaborating,

What do you dislike most about this product?

Lack of customization options

What recommendations would you give to someone considering this product?

You can integrate Google products like Google Sheets and Google Docs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Cons

  • Commodity Features

Most Popular Google Forms Comparisons

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