
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

Carlos David M.
- Role: Information Technology
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Oct 2022
A free and reliable forms tool
Likeliness to Recommend
What differentiates Google Forms from other similar products?
How robust it is, and its API integration documentation is very well written which is a timesaver when used on a project.
What is your favorite aspect of this product?
The amount of value it provides on its free version if it's true there are enterprise plans available for more specific business needs the free personal version provides enough value for small projects.
What do you dislike most about this product?
The only downside of it is that users that answer a form are always required to log in with their own Google Account to be able to respond.
What recommendations would you give to someone considering this product?
Google Forms is one of the most forms and survey management tools you'll find in the market, in case you are unsure of what it can do you can always enjoy its 14 days trial version to ensure it provides the business value you need.
Pros
- Inspires Innovation
- Respectful
- Acts with Integrity
- Generous Negotitation

Ruhul Zeashan A.
- Role: Operations
- Industry: Chemicals
- Involvement: Business Leader or Manager
Submitted Oct 2022
Wonderful product. It is easy to use.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The drag-and-drop application lets you concentrate on writing efficient questions instead of spending all day fighting complicated coding requirements.
What is your favorite aspect of this product?
Another significant advantage of using Google Forms is that the software is seamlessly compatible with the Google Workspace product suite to provide a streamlined overall workflow. Google Workspace integration is particularly beneficial to those who already use Google software solutions in their existing workflow, making for seamless system use.
What do you dislike most about this product?
The only dislike about the product is that it is necessary to have internet to be able to use this tool.
What recommendations would you give to someone considering this product?
Comparable survey software solutions with Google Forms include SurveyMonkey, Microsoft Forms, Typeform, and Formstack, among many others. What sets Google Forms apart from its competitors is that it comes as part of the larger Google Workspace suite, promoting a more streamlined overall workflow.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy

Gabriela G.
- Role: Information Technology
- Industry: Technology
- Involvement: Vendor Selection and Purchasing
Submitted Oct 2022
Easy to use and secure
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Auto save in the cloud
What is your favorite aspect of this product?
It's easy to use, free, great for collaborating,
What do you dislike most about this product?
Lack of customization options
What recommendations would you give to someone considering this product?
You can integrate Google products like Google Sheets and Google Docs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Cons
- Commodity Features