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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

84

Security

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

82

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Amit B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Extremely useful application

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It has made the job of many people easy as taking a survey in organisations become simple and the data is confidential.

What is your favorite aspect of this product?

You can add attachments to the forms and send and copy received to yourself too.

What do you dislike most about this product?

Boring backgrounds and design of form

What recommendations would you give to someone considering this product?

For large organisations it is a must have tool

Pros

  • Continually Improving Product
  • Saves Time
  • Client Friendly Policies
  • Acts with Integrity

Marco O.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

fantastic way to make a form or survey

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is far above other similar services, since it has a system backed by all the experience of Google. it is very simple, even easier than any other page that could be dedicated to that, it is very complete despite being extremely simple

What is your favorite aspect of this product?

The most remarkable thing about the service is its simplicity and that most companies use to receive job applications, for example, by leaving a link that leads the person to fill out the form in order to fill in the data such as address, name and personal data that for the company they are extremely important, among other things that already depends on who and how they want to create the form to collect information

What do you dislike most about this product?

What I could dislike about Google Forms is that there is not much variety of templates or types, they are limited, they still fulfill their function, which is to collect information, apart from being fast and very easy to access and distribute.

What recommendations would you give to someone considering this product?

best of all, is that we can have access to any information we want, as long as we formulate the question or fill in the box in written words, it is very easy to make the form and we have a lot of information about it. I recommend it whenever I can

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Easy to use, wonderful product. Affordable.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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