
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Shrishti K.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2022
A quick survey tool
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It's efficient and has quick customer service. I had used other platforms earlier and had trouble connecting with their team for issues.
What is your favorite aspect of this product?
Google Forms is incredibly easy to edit. Drag and drop feature allows for easy organization.
What do you dislike most about this product?
It lacks advanced features like its UI, functionality tools are not in one place and Forms do tend to look fairly generic with fewer easy theming options compared to other services
What recommendations would you give to someone considering this product?
Google Forms is a very approachable and easy-to-use platform. I would recommend Google Forms for smaller businesses with simpler processes, and everyday use for any organization. Only if you are looking for a bit more complicated survey questions and dependencies is Google Forms not a good fit.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Caring

Sydney L.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Vendor Management and Renewal
Submitted Dec 2022
Awesome tool for quick feedback
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The tool has a powerful ability to gather large scale feedback and synthesize the data in a concise manner
What is your favorite aspect of this product?
I love the ease of use and help with data analysis on the back end with pre-loaded charts and graphs
What do you dislike most about this product?
Its lack of collaboration before launch
What recommendations would you give to someone considering this product?
I would highly recommend looking into what needs this product would fulfill to evaluate if it would be worth the investment
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity

Thiago P.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Dec 2022
Easy to manage and extremely efficient
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Efficiency
What is your favorite aspect of this product?
Efficiency and easyness
What do you dislike most about this product?
could have a better price
What recommendations would you give to someone considering this product?
Focus on your objectives. If it fits, go for it
Pros
- Performance Enhancing
- Enables Productivity
- Saves Time
- Respectful