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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

84

Security

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

82

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Shrishti K.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A quick survey tool

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

It's efficient and has quick customer service. I had used other platforms earlier and had trouble connecting with their team for issues.

What is your favorite aspect of this product?

Google Forms is incredibly easy to edit. Drag and drop feature allows for easy organization.

What do you dislike most about this product?

It lacks advanced features like its UI, functionality tools are not in one place and Forms do tend to look fairly generic with fewer easy theming options compared to other services

What recommendations would you give to someone considering this product?

Google Forms is a very approachable and easy-to-use platform. I would recommend Google Forms for smaller businesses with simpler processes, and everyday use for any organization. Only if you are looking for a bit more complicated survey questions and dependencies is Google Forms not a good fit.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Caring

Sydney L.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Dec 2022

Awesome tool for quick feedback

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The tool has a powerful ability to gather large scale feedback and synthesize the data in a concise manner

What is your favorite aspect of this product?

I love the ease of use and help with data analysis on the back end with pre-loaded charts and graphs

What do you dislike most about this product?

Its lack of collaboration before launch

What recommendations would you give to someone considering this product?

I would highly recommend looking into what needs this product would fulfill to evaluate if it would be worth the investment

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Thiago P.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Easy to manage and extremely efficient

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Efficiency

What is your favorite aspect of this product?

Efficiency and easyness

What do you dislike most about this product?

could have a better price

What recommendations would you give to someone considering this product?

Focus on your objectives. If it fits, go for it

Pros

  • Performance Enhancing
  • Enables Productivity
  • Saves Time
  • Respectful

Most Popular Google Forms Comparisons

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