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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

84

Security

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

82

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Alfredo O.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Amazing product to do client surveys.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Easy to access and manage from my Google Workspace apps.

What is your favorite aspect of this product?

It has Google Sheets integration.

What do you dislike most about this product?

Form configuration is a bit hard to manage.

What recommendations would you give to someone considering this product?

Integrate Google Sheets to use it as an Excel doc.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sonia I.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

free and easy to use !

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

the simplicity of the deployment and the training community accessibility

What is your favorite aspect of this product?

modern and intuitive

What do you dislike most about this product?

the analyse of the result

What recommendations would you give to someone considering this product?

it's very easy to use, not necessary to have it skills

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Effective Service

Felipe d.

  • Role: Consultant
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

really easy to use and fast leaning curve

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

most popular and used in my field

What is your favorite aspect of this product?

ease of use

What do you dislike most about this product?

not having live interaction

What recommendations would you give to someone considering this product?

nice interface and good library

Pros

  • Enables Productivity
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Most Popular Google Forms Comparisons

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