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What differentiates Gong from other similar products?

Gong has assisted us in identifying our ideal client profile, strengthening our pipelines, accelerating the onboarding of new team members, and scaling. They have been a devoted partner who is dedicated to our company's growth. It makes working with bigger teams and scaling teams simple.

What is your favorite aspect of this product?

Gong is a new service to me, but it has already shown to be a fantastic tool for training and reviewing conversations and Zooms. The level of insights we can get e.g metrics, visuals, and feedback are comparable to those we may receive from a manager, but honestly, I believe the algorithm provides us with a lot more information than a human being could in such a short amount of time.

What do you dislike most about this product?

Since my business development team utilizes Gong every day, it's difficult to give an honest answer given that we never really experience any problems or hiccups with the program. For every organization, it was practically the ideal tool, and we had no problems with it.

What recommendations would you give to someone considering this product?

Gong will be helpful unless you are financially independent as an individual. If you work solely for fun and are not concerned in the least about your output, Gong.io is the ideal partner and will keep everything for you. I heartily urge you to do this.

What differentiates Gong from other similar products?

Previously, I had to do everything by hand. With GongGong, I can quickly find relevant information by searching for keywords, isolating relevant snippets, and creating scorecards to utilize in particular situations. While Gong's tech is impressive the company's people and dedication to your success set them apart. It is a fantastic tool with which you cannot go wrong.

What is your favorite aspect of this product?

I like listening to past conversations with my sales team after they have occurred since I cannot be there for every call. Appreciate the detailed metrics and the option to save podcasts for offline listening. Also, I like highlighting certain aspects of a conversation and providing feedback to agents about what they're doing well and where they can improve.

What do you dislike most about this product?

The transcripts occasionally pick up phonetic words that don't make sense when taken individually, but this doesn't affect the overall meaning. I can't see a successful sales team operating without it. It's hard for me to find fault with Gong. The occasional difficulty in locating the desired call has not been too bothersome.

What recommendations would you give to someone considering this product?

One of Gong's best features is its ability to categorize a call's content into discrete subcategories based on keywords and topics. Consider all how your communication may be boosted by having a record of every call you've ever made at your fingertips. As a robust piece of a developing sales team's infrastructure, GongGong is essential.

What differentiates Gong from other similar products?

You can skim through recordings based on who is talking and when which makes finding important pieces of the conversation easier

What is your favorite aspect of this product?

You are able to send a recording to prospects for them to listen to. You can skip to parts of the conversation where a specific person is speaking so that you can utilize it for training purposes easily.

What do you dislike most about this product?

I don't have anything that I dislike about Gong

What recommendations would you give to someone considering this product?

N/A - I don't have any issues with Gong