91制片厂

Latest 91制片厂


This content is currently locked.

Your current 91制片厂 subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Freshsales Logo Award Winner Product Badge
Freshsales Logo Award Winner Product Badge
Freshworks Inc.

Freshsales

Composite Score
7.5 /10
CX Score
7.6 /10
Category
Freshsales
7.5 /10

What is Freshsales?

Freshsales provides a solution which allows you to make calls, send emails, schedule tasks and book meetings all from within the platform, enabling more sales throughout the process. Communicate with relevant context, personalize follow-ups, and automate routine tasks with Freshsales.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Freshsales won the following awards in the Customer Relationship Management - Small Business category

Filter By

Freshsales Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Freshsales.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

91 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Freshsales?

2% Negative
8% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 81

Collaboration

84

Lead Management

83

Sales Management

83

Activity and Workflow Management

81

Analytics and Reporting

80

Customer Service Management

80

Account and Contact Management

79

Mobile

79

Telephony and Call Center Management

78

Marketing Management

77

Quote Contract and Proposal

73

Vendor Capability Ratings

Average 81

Product Strategy and Rate of Improvement

85

Ease of Implementation

84

Usability and Intuitiveness

83

Ease of Data Integration

82

Availability and Quality of Training

82

Ease of IT Administration

82

Quality of Features

81

Business Value Created

80

Breadth of Features

79

Vendor Support

79

Ease of Customization

79

Freshsales Reviews

Jason T.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Is the most useful sales platform for teams

Likeliness to Recommend

9 /10

What differentiates Freshsales from other similar products?

Freshsales suite has so many scenarios in which it can be applied that it basically serves to cover all types of areas that require some commercial operation. The best applications of the platform, in our opinion, are clearly the execution of follow-ups when the platform is integrated with survey generation services.

What is your favorite aspect of this product?

The tasks system within the Freshsales suite of sales tools is excellent for organizing the business operations you need, allowing you to switch from one task to another with great convenience. Freshsales platform allows to manage contacts from email lists, so they can be integrated into the Freshsales CRM tool just by using some APIs

What do you dislike most about this product?

Although Freshsales allows us to attach an estimated number of people to sales tasks, the platform limits a lot the configuration of each of the accessibility and basic configuration permissions, so in the end it ends up being counterproductive. The process of importing user accounts within Freshsales is quite slow.

What recommendations would you give to someone considering this product?

Thanks to the capacity with which Freshsales integrates with all kinds of external services oriented to the generation of eCommerce plans, we think it is easy to recommend it when planning new SEO strategies, either to cover future sales campaigns, or to better define the targets of a product or service.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2021

Balanced CRM product suite

Likeliness to Recommend

7 /10

Pros

  • Efficient Service
  • Caring
  • Respectful
  • Over Delivered

Salini K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Best Lead Management & CRM Platform for Business

Likeliness to Recommend

9 /10

What differentiates Freshsales from other similar products?

Freshsales is a comprehensive salesforce tool for sales teams. It gives a salesman all they need to generate quality leads, participate in meaningful discussions, drive transactions with Intelligence insights, and maintain client relationships. Freshsales, with created email, call, conversation, and phone, gives salespeople more time to sell by streamlining the sales process by increasing efficiency and productivity in their everyday operations.

What is your favorite aspect of this product?

I like Freshsales since it has two versions, both premium and free, and they both perform well. Another plus is the app; it absolutely works and can be used even if you only have the free version. This smartphone app's primary role is to follow up with possible clients. The product's UI is incredibly simple to use; it has ergonomically designed and is highly intuitive; you don't need to be a tech guy to comprehend it. I can simply schedule a Zoom time to discuss my requirements and obtain assistance with the procedures. This has helped me grasp what the system is able of and has enabled me to automate several procedures for my firm.

What do you dislike most about this product?

FreshCRM's main flaw is that it is not particularly user-friendly. There is just so much 'unknown activity' with the tool that I frequently have to redo things. And there are times when things are fixed and I must devise a solution. I also have my doubts that they have email deliverability difficulties, particularly when delivering email campaigns and schedule emails, but they continue to deny it.

What recommendations would you give to someone considering this product?

When you're prepared to explore or hunt, this is a vital fully - featured CRM system and a fully affordable deal that you should consider for your business. I assure you that this is the correct way if you want to organize data while also providing excellent customer service. It is suitable for all types of B2C enterprises, regardless of size. You can still use your services via the mobile application.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Freshsales Comparisons

Visit our IT Critical Response Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171