FortiMail Customer Reviews 2025

This content is currently locked.

Your current 91制片厂 subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)

Fortinet

FortiMail

Composite Score

8.2 /10

CX Score

8.4 /10

38 Reviews

What is FortiMail?

FortiMail delivers advanced multi-layered protection against the full spectrum of email-borne threats. Powered by FortiGuard Labs threat intelligence and integrated into the Fortinet Security Fabric, FortiMail helps your organization prevent, detect, and respond to email-based threats including spam, phishing, malware, zero-day threats, impersonation, and Business Email Compromise (BEC) attacks.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

FortiMail won the following awards in the Secure Email Gateway category

Filter By

2025 Data Quadrant Champion

Latest Award, 2025

5 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2025

FortiMail Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FortiMail.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

99 Plan to Renew

86 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FortiMail?

1% Negative

3% Neutral

96% Positive

Pros

Effective Service
Fair
Helps Innovate
Efficient Service

Feature Ratings

Average 85

Anti Spam and Bulk Email Detection

URL and Malware Detection

Anti Phishing and Spear Phishing

Anti Malware Signature Detection

Data Loss Prevention

Anti Malware Behavioral Detection

End User Spam Visibility and Controls

Reporting Components

Encryption and Decryption

Email Retention and Archiving

Hosted Email Support

Vendor Capability Ratings

Average 84

Quality of Features

Ease of IT Administration

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Business Value Created

Vendor Support

Ease of Data Integration

Product Strategy and Rate of Improvement

Also Featured in...

Cloud Email Security

Translation missing: en.product_page.ratings.score 7.8

View FortiMail in this category (opens in a new tab)

FortiMail Reviews

Jesus J.

Role: Consultant
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Comprehensive threat detection

Likeliness to Recommend

10 /10

What differentiates FortiMail from other similar products?

integrated threat intelligence from FortiGuard Labs, enabling it to detect and block advanced threats like ransomware, phishing, and business email compromise

What is your favorite aspect of this product?

integration with Fortinet鈥檚 Security Fabric

What do you dislike most about this product?

user interface can feel somewhat complex

What recommendations would you give to someone considering this product?

Evaluate Features Check Compatibility Test Before Committing

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Effective Service

Rahul m.

Role: Information Technology
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Reliable email security with good reputed product.

Likeliness to Recommend

8 /10

What differentiates FortiMail from other similar products?

The fortify name provide trust , reliability the well product of email security and rulesets of the email filters are good.

What is your favorite aspect of this product?

The phishing , malware and product support

What do you dislike most about this product?

Expect unique and extra free features with the product like threat inteligence. I dislike most the clutter dashboard and same features all other vendors provides

What recommendations would you give to someone considering this product?

Brand name ,trust,reliable and 8/10 overall for email gateway and security

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Fair

Cons

Commodity Features
Charges for Enhancements
Less Friendly Negotiation

Stephan v.

Role: Operations
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Fortimail makes email security easier

Likeliness to Recommend

10 /10

What differentiates FortiMail from other similar products?

The powerful Spam and Malware component makes this an obvious choice. Plus the ability to integrate into other parts of your network via Forti fabric makes it unique.

What is your favorite aspect of this product?

Lightweight and scalable at a very good price.,

What do you dislike most about this product?

Nothing so far to dislike of the product

What recommendations would you give to someone considering this product?

Keep on inovating

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

91制片厂

Latest 91制片厂

FortiMail

What is FortiMail?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

FortiMail Ratings

89 Likeliness to Recommend

99 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love FortiMail?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Anti Spam and Bulk Email Detection Basic inbound blocking using multitude of triggers: IP address, content, header, and other reputation-based identifiers.

URL and Malware Detection Live detection and following of URL embedded links and execution of active content.

Anti Phishing and Spear Phishing Heuristic detection techniques that recognize common characteristics of phishing attacks.

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

Data Loss Prevention Outbound content filtering based on policy configuration with notification or redactive functions.

Anti Malware Behavioral Detection Active code detection and execution.

End User Spam Visibility and Controls End-user email digest release capability and client integration for fine tuning.

Reporting Components Lightweight controls and components that are easily embeddable and reusable. Integration with common apps such as Word, Excel, etc.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Email Retention and Archiving Inbound and outbound logging capabilities.

Hosted Email Support Integration and support capabilities with third-party hosted email providers.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Cloud Email Security

FortiMail Reviews

Jesus J.

Comprehensive threat detection

Likeliness to Recommend

Pros

Rahul m.

Reliable email security with good reputed product.

Likeliness to Recommend

Pros

Cons

Stephan v.

Fortimail makes email security easier

Likeliness to Recommend

Pros

Most Popular FortiMail Comparisons

Cisco Secure Email Threat Defense

Microsoft Exchange Online Protection

Barracuda Email Security Gateway

Symantec Email Security.cloud

Symantec Messaging Gateway

Mimecast Advance Email Security

Title

Feature Ratings

Anti Spam and Bulk Email Detection

URL and Malware Detection

Anti Phishing and Spear Phishing

Anti Malware Signature Detection

Data Loss Prevention

Anti Malware Behavioral Detection

End User Spam Visibility and Controls

Reporting Components

Encryption and Decryption

Email Retention and Archiving

Hosted Email Support

Vendor Capability Ratings

Quality of Features

Ease of IT Administration

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Business Value Created

Vendor Support

Ease of Data Integration

Product Strategy and Rate of Improvement