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What is FastSpring?
FastSpring is the trusted ecommerce partner for companies that sell software around the world. Companies using FastSpring鈥檚 full-service ecommerce solution sell more, stay lean, and compete big. Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with an office in Amsterdam.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
99 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FastSpring?
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payment Processing
Shopping Cart Management
Multi-Storefront
Content Localization
ERP Integration
Guided Selling
Content Management
Catalog Management
Order Management
Integrated Search
Reporting and Analytics
Vendor Capability Ratings
Vendor Support
Business Value Created
Quality of Features
Ease of IT Administration
Breadth of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
FastSpring Reviews
Vishal G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Great product, easy to setup and use
Likeliness to Recommend
What differentiates FastSpring from other similar products?
Wide array of features and customizations that it supports
What is your favorite aspect of this product?
The user interface is quite intuitive
What do you dislike most about this product?
Nothing so far
What recommendations would you give to someone considering this product?
Great solution for your sales and marketing needs, do give it a try.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Vijay D.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Vendor Selection and Purchasing
Submitted Mar 2024
Awesome Tool for Digital Product & Software
Likeliness to Recommend
What differentiates FastSpring from other similar products?
It's best for online selling and management of your digital product like software and video
What is your favorite aspect of this product?
I first ever find product like this which helping to grow your digital product business
What do you dislike most about this product?
It's a bit difficult to use for a new user and also need update in software
What recommendations would you give to someone considering this product?
It's best application for digital product sales and marketing handling
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Efficient Service
Ralf K.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Procurement Efficiency with FastSpring's
Likeliness to Recommend
What differentiates FastSpring from other similar products?
FastSpring stands out for its comprehensive purchase order management tools and automated invoicing workflows. FastSpring offers a centralized hub for all procurement activities, including vendor selection, order placement, receipt tracking, and payment processing. Its customization options also allow for tailoring workflows to organizational needs.
What is your favorite aspect of this product?
I appreciate FastSpring's intuitive interface for generating purchase requisitions and converting them into orders with a click. I also like how it streamlines invoice approval through digital routing. FastSpring simplifies order tracking and speeds up billing by integrating with accounting software.
What do you dislike most about this product?
Expanding its supplier database could offer additional value. Currently, users must manually add new partners, but integrating vendor directories would simplify onboarding.
What recommendations would you give to someone considering this product?
FastSpring significantly boosts process efficiency with its automated order and invoicing cycles. Procurement teams managing high purchase volumes find FastSpring invaluable as it allows them to focus on strategic tasks instead of manual work. The time savings more than offset the cost.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
