Eptura Engage Customer Reviews 2025

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Eptura

Eptura Engage

Composite Score

7.4 /10

CX Score

7.6 /10

27 Reviews

What is Eptura Engage?

Empower employees to maximize their time in the office, and workplace leaders to manage, streamline and optimize the modern office. The solution you know as Condeco is now Eptura Engage.

Company Details

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Awards & Recognition

Eptura Engage won the following awards in the Space Management category

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2 Top Rated Capabilities

2 Top Rated Features

2023

1 Top Rated Capabilities

0 Top Rated Features

2022

Eptura Engage Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Eptura Engage.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

93 Plan to Renew

4
Since last award

77 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Eptura Engage?

0% Negative

9% Neutral

91% Positive

Pros

Respectful
Effective Service
Inspires Innovation
Saves Time

Feature Ratings

Average 78

Reservation System

Administrator Controls

Workflows and Notifications

Multi Device Capability

Custom Search

Workspace Maps/Floorplans

Space Descriptions

Dashboards and Reporting

API Integration

Phone Integration

Contact Tracing

Vendor Capability Ratings

Average 78

Ease of Implementation

Ease of IT Administration

Ease of Customization

Quality of Features

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Eptura Engage Reviews

Kris W.

Role: Operations
Industry: Biotechnology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

Easy to use and good for business need!

Likeliness to Recommend

7 /10

What differentiates Eptura Engage from other similar products?

We have never used a product like this so it was completely new!

What is your favorite aspect of this product?

The ease of use.

What do you dislike most about this product?

No dislikes!

What recommendations would you give to someone considering this product?

Just go ahead and get it!

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Unique Features

Jason N.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2023

Excellent product, providing great value.

Likeliness to Recommend

9 /10

What differentiates Eptura Engage from other similar products?

Ease of use, provides very good visibility regarding the status of a room from a long distance. Very good web app and mobile app to make bookings. Excellent reporting capabilities.

What is your favorite aspect of this product?

The ability to sense the presence of humans in the room.

What do you dislike most about this product?

Condeco is a bit slow to develop additional integrations capabilities.

What recommendations would you give to someone considering this product?

You won't regret deploying this product. Best tool to make in-person /online room booking.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Candy L.

Role: Operations
Industry: Food and Beverage
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2023

User-friendly

Likeliness to Recommend

10 /10

What differentiates Eptura Engage from other similar products?

Easy to use

What is your favorite aspect of this product?

User-friendly

What do you dislike most about this product?

Not at all

What recommendations would you give to someone considering this product?

Condeco is user-friendly and easy to use

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Eptura Engage

What is Eptura Engage?

Company Details

Need Assistance?

Awards & Recognition

Eptura Engage Ratings

82 Likeliness to Recommend

93 Plan to Renew

4 Since last award

77 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Eptura Engage?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Reservation System Easily view and manage previous and upcoming desk bookings, and manage check-in/check-out .

Administrator Controls Determine who can book where and when, team booking restriction (neighborhoods), booking quotas or other custom rules or restrictions

Workflows and Notifications Ability to automate cleaning notifications, scheduling and other key messaging.

Multi Device Capability Book using mobile, tablet, desktop, kiosks or via a web portal.

Custom Search Ability to find colleagues, amenities, floors, desks etc/ to aid in bookings.

Workspace Maps/Floorplans View floorplans from an interactive map to visualize capacity, customize desk assignment types (assigned, flexible etc.), and view availability.

Space Descriptions Ability to add attributes to spaces such as location, lighting, equipment, etc.

Dashboards and Reporting Look up profile information, space planning insights, booking reports, adoption rates, real-time occupancy data.

API Integration API integrations with enterprise apps (e.g. Office365, CMMS, Air Quality/HVAC)

Phone Integration Ability to have the correct phone/messaging set up at the desk when booked (PBX).

Contact Tracing Allows social distancing restrictions to be placed on bookings as well as contact tracing if an infection is noted.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Eptura Engage Reviews

Kris W.

Easy to use and good for business need!

Likeliness to Recommend

Pros

Jason N.

Excellent product, providing great value.

Likeliness to Recommend

Pros

Candy L.

User-friendly

Likeliness to Recommend

Pros

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Feature Ratings

Reservation System

Administrator Controls

Workflows and Notifications

Multi Device Capability

Custom Search

Workspace Maps/Floorplans

Space Descriptions

Dashboards and Reporting

API Integration

Phone Integration

Contact Tracing

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Ease of Customization

Quality of Features

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement