Epicor Kinetic Customer Reviews 2025 | Enterprise Resource Planning

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Epicor Software

Epicor Kinetic

Composite Score

7.1 /10

CX Score

7.3 /10

61 Reviews

What is Epicor Kinetic?

Kinetic (formerly Epicor ERP) captures the true value of cloud ERP with manufacturing know-how to accelerate your growth and profitability. Digitally transform to capitalize on data and innovate without limits.

Company Details

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Awards & Recognition

Epicor Kinetic won the following awards in the Enterprise Resource Planning - Midmarket category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

1 Top Rated Capabilities

0 Top Rated Features

2022

Epicor Kinetic Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Epicor Kinetic.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

91 Plan to Renew

6
Since last award

71 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Epicor Kinetic?

6% Negative

6% Neutral

88% Positive

Pros

Reliable
Trustworthy
Respectful
Acts with Integrity

Feature Ratings

Average 74

Accounting and Financial Management

Procurement Management

Governance Risk and Compliance

Job and Project Management

Supply Chain Management

Human Capital Management

Industry Specific Capabilities

Analytics and Reporting

Customer Relationship Management

BI and Performance Management

Service Management

Vendor Capability Ratings

Average 73

Breadth of Features

Ease of Customization

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Epicor Kinetic Reviews

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Dec 2020

Good, but the reporting system is lacking...

Likeliness to Recommend

3 /10

Pros

Reliable
Acts with Integrity
Friendly Negotiation
Trustworthy

Cons

Inhibits Innovation
Less Efficient Service
Less Effective Service

Role: Information Technology
Industry: Gaming and Hospitality
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2020

Great ERP Product

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Trustworthy
Efficient Service
Effective Service

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Epicor Kinetic

What is Epicor Kinetic?

Company Details

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Awards & Recognition

Epicor Kinetic Ratings

79 Likeliness to Recommend

91 Plan to Renew

6 Since last award

71 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love Epicor Kinetic?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Epicor Kinetic Reviews

Good, but the reporting system is lacking...

Likeliness to Recommend

Pros

Cons

Great ERP Product

Likeliness to Recommend

Pros

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Title

6
Since last award

3
Since last award

Feature Ratings

Accounting and Financial Management

Procurement Management

Governance Risk and Compliance

Job and Project Management

Supply Chain Management

Human Capital Management

Industry Specific Capabilities

Analytics and Reporting

Customer Relationship Management

BI and Performance Management

Service Management

Vendor Capability Ratings

Breadth of Features

Ease of Customization

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Ease of IT Administration

Vendor Support

Availability and Quality of Training