Doxim ECM Customer Reviews 2025 | Enterprise Content Management

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Doxim

Doxim ECM

Composite Score

7.7 /10

CX Score

8.0 /10

8 Reviews

What is Doxim ECM?

Doxim enterprise content management (ECM) offers a centralized and secure content repository that allows you to consolidate and share information both internally and with customers. Your staff can quickly find customer files and associated content from the Doxim ECM repository, and you can provide self-service access to customer documents, such as e-Statements, through your customer portal.

Company Details

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Doxim ECM Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Doxim ECM?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 89

File Conversion

Workflow Process Automation

Collaboration

File Approvals Esignatures

ECM Document Management

Access Permissions Management

Capture Channels

Search

Ediscovery Audit Trail

Mobile

Metadata Management

Vendor Capability Ratings

Average 89

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation

Ease of Customization

Vendor Support

Doxim ECM Reviews

Toya M.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Dedicated Content Enhancement Tool

Likeliness to Recommend

9 /10

What differentiates Doxim ECM from other similar products?

Doxim ECM is efficient in managing documents and content for businesses.

What is your favorite aspect of this product?

Doxim ECM is more enhancing and aggressive in back up support.

What do you dislike most about this product?

Doxim ECM is productive in solid management of every marketing and communications content.

What recommendations would you give to someone considering this product?

Doxim ECM has perfected the business engagement through satisfactory content optimization.

Pros

Helps Innovate
Performance Enhancing
Caring
Saves Time

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Doxim ECM

What is Doxim ECM?

Company Details

Need Assistance?

Doxim ECM Ratings

84 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Doxim ECM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

Capture Channels Variety of ways a file can be ingested into the ECM system

Search The system can search an entire body of a document for a keyword or phrase.

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Doxim ECM Reviews

Toya M.

Dedicated Content Enhancement Tool

Likeliness to Recommend

Pros

Title

Feature Ratings

File Conversion

Workflow Process Automation

Collaboration

File Approvals Esignatures

ECM Document Management

Access Permissions Management

Capture Channels

Search

Ediscovery Audit Trail

Mobile

Metadata Management

Vendor Capability Ratings

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation

Ease of Customization

Vendor Support