Diligent Sustainability Reporting Software Customer Reviews 2025 |

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Diligent

Diligent Sustainability Reporting Software

Composite Score

8.2 /10

CX Score

8.6 /10

29 Reviews

What is Diligent Sustainability Reporting Software?

No matter where you are on your ESG journey, simplify data collection, benchmarking and reporting. Map your ESG data against a variety of standards including SASB, GRI, TCFD, CDP and WEF, easily pull ESG data from surveys and spreadsheets across your organization using workflows, reminders and robotic automation.

Company Details

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Awards & Recognition

Diligent Sustainability Reporting Software won the following awards in the Environmental, Social and Governance Reporting category

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2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Service Experience

2023

1 Top Rated Capabilities

2 Top Rated Features

2023

Diligent Sustainability Reporting Software Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Diligent Sustainability Reporting Software.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

7
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Diligent Sustainability Reporting Software?

0% Negative

3% Neutral

97% Positive

Pros

Efficient Service
Caring
Respectful
Acts with Integrity

Feature Ratings

Average 83

Automatic Data Collection

Built-In Indicator Catalogs and Benchmarking

Audit Trail

Custom Reporting

Intelligent Alerts and Notifications

Central Data Repository

Automatic KPI Calculations, Conversions and Updates

Version Control

Encrypted File Storage and Transfer

Real Time Capabilities

Role-Based Access

Vendor Capability Ratings

Average 82

Ease of IT Administration

Ease of Customization

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Diligent Sustainability Reporting Software Reviews

MR D.

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2022

Easy to use, but a bit pricey

Likeliness to Recommend

10 /10

What differentiates Diligent Sustainability Reporting Software from other similar products?

All-in-One Sustainability Management Software

What is your favorite aspect of this product?

Regulatory compliance and reporting

What do you dislike most about this product?

Nothing to be fair

What recommendations would you give to someone considering this product?

It gets the job done

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Cons

Slower Product Innovation

Isaac N.

Role: Human Resources
Industry: Machinery
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Dec 2022

An easy to use software.

Likeliness to Recommend

8 /10

What differentiates Diligent Sustainability Reporting Software from other similar products?

The software maintains a thorough audit trail that is enhanced for speed and traceability by tracking all modifications, and聽values before, and after.

What is your favorite aspect of this product?

In its report authoring tool, users may create sustainability reports in collaboration with stakeholders and create ready-to-use reports that connect to standard reporting frameworks.

What do you dislike most about this product?

price structure. You pay more for each admin in addition to the cost per user. There are certain persons who must purchase a seat in order to read the board minutes alone.

What recommendations would you give to someone considering this product?

SaaS solutions for governance, risk, compliance聽聽and ESG are offered by Diligent. They provide leaders with technology, data, and assurance to achieve significant impact and lead with purpose.聽

Pros

Effective Service
Helps Innovate
Continually Improving Product
Reliable

Role: Finance
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jul 2022

Great Services

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Respectful
Includes Product Enhancements
Helps Innovate

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Diligent Sustainability Reporting Software

What is Diligent Sustainability Reporting Software?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Diligent Sustainability Reporting Software Ratings

89 Likeliness to Recommend

2 Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

7 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Diligent Sustainability Reporting Software?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Automatic Data Collection Ability to automate data flows and collect responses from multiple sources at specified intervals and is checked against acceptance criteria.

Built-In Indicator Catalogs and Benchmarking Alignment with mainstream ESG reporting frameworks (E.g., SASB, GRI, CDP)

Audit Trail View all previous activity including any recent edits and user access.

Custom Reporting Ability to create reports on company emissions, energy and asset data in company branded templates.

Intelligent Alerts and Notifications Ability to create, manage, send and receive notifications, enhancing efficiency and productivity.

Central Data Repository Collection of stored data from existing databases merged into one location which can then be shared, analyzed or updated.

Automatic KPI Calculations, Conversions and Updates Company specific metrics can be automatically calculated, converted and tracked.

Version Control Tracking of document versions with each iteration of document changes.

Encrypted File Storage and Transfer Ability to encrypt a file before transmitting it over the network to hide content from being viewed or extracted.

Real Time Capabilities Ability to analytics and visualize data as soon as it becomes available in underline systems.

Role-Based Access Roles can be assigned to a user to be able to access and edit specific content or data on the web-server or within the actual application itself

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Diligent Sustainability Reporting Software Reviews

MR D.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

Cons

Isaac N.

An easy to use software.

Likeliness to Recommend

Pros

Great Services

Likeliness to Recommend

Pros

Most Popular Diligent Sustainability Reporting Software Comparisons

EnergyCAP

ESP CSR

Workiva ESG

Envizi

Emitwise

EHS Insight

Title

2
Since last award

7
Since last award

Feature Ratings

Automatic Data Collection

Built-In Indicator Catalogs and Benchmarking

Audit Trail

Custom Reporting

Intelligent Alerts and Notifications

Central Data Repository

Automatic KPI Calculations, Conversions and Updates

Version Control

Encrypted File Storage and Transfer

Real Time Capabilities

Role-Based Access

Vendor Capability Ratings

Ease of IT Administration

Ease of Customization

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Breadth of Features