Devolutions PAM Customer Reviews 2025

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Devolutions

Devolutions PAM

Composite Score

8.5 /10

CX Score

8.7 /10

16 Reviews

What is Devolutions PAM?

Diminish the risk of insider threats and cyberattacks while providing audit and compliance requirements for your team. Devolutions PAM is an easy-to-implement, user-friendly, enterprise-grade PAM solution for small businesses.

Company Details

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Awards & Recognition

Devolutions PAM won the following awards in the Privileged Access Management category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2024

Devolutions PAM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Devolutions PAM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

3
Since last award

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Devolutions PAM?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 88

Forensic Investigation Capability

Access Control

Live Session Monitoring

Multi-Factor Authentication (MFA)

AnyIdentity

Privileged Password Management

Password Vaulting

Privileged Remote Access

PAM as a Service Option (PAMaaS)

Privileged Behavioural Analytics

IP address Restrictions

Vendor Capability Ratings

Average 89

Vendor Support

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Business Value Created

Ease of Data Integration

Ease of Customization

Usability and Intuitiveness

Devolutions PAM Reviews

Role: Information Technology
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2025

Always innovating and listening to the customer!

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

David S.

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

As Close to a Do-It-All Solution as I've Ever Seen

Likeliness to Recommend

10 /10

What differentiates Devolutions PAM from other similar products?

I've worked in IT for decades and have always searched for "one app to rule them all" when it comes to remote connections, password management, etc. Devolutions PAM is the first I've come across that is almost 100% perfect in my eyes. Most apps I've tried that are similar I've disused within a few days or weeks. I've been using Devolutions for years now and can't see that changing any time soon.

What is your favorite aspect of this product?

Remote connection management

What do you dislike most about this product?

Nothing

What recommendations would you give to someone considering this product?

Typical connection setup is easy, but some web-based logins may require some trial and error (at least for me it did), but it will work in most cases.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Matthew P.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Particlaurly like the authorising checkout

Likeliness to Recommend

10 /10

What differentiates Devolutions PAM from other similar products?

Devolutions have owned thjeir pwn PAM solution and integrated it into the Gateway and server solution

What is your favorite aspect of this product?

The priveldged checkout

What do you dislike most about this product?

Nothing, what more can isay other than the product is constantly evolving

What recommendations would you give to someone considering this product?

Buy it, it'll make your IT life quidker and simpler

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Devolutions PAM

What is Devolutions PAM?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

Devolutions PAM Ratings

93 Likeliness to Recommend

3 Since last award

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Devolutions PAM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Forensic Investigation Capability PAM solution is able to give a 360掳 view of when the privileged account password was checked out and by whom, including all the actions that were taken.

Access Control Can provide fine-grained control to end user permission assignment.聽 Supports RBAC, web password filler or other password hiding techniques.

Live Session Monitoring Records session for audit purposes.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication for Administrators.

AnyIdentity AnyIdentity layer allows customers to implement PowerShell scripts that can call any provider in order to offer PAM Capabilities.

Privileged Password Management Allow the organization to automate and control the whole process of giving access and passwords to privileged accounts.

Password Vaulting Regulatory compliance, good security posture, and best practice prevent privileged users from knowing the passwords to critical systems and resources.

Privileged Remote Access Vendors may require remote privileged access to an enterprise network in order to complete tasks, thus posing a unique threat to IT management.

PAM as a Service Option (PAMaaS) PAM is offered as a managed service.

Privileged Behavioural Analytics Utilises machine learning technology/algorithms to analyze the behavior of privileged accounts to create baseline behaviours for privileged accounts.

IP address Restrictions Implement IP address restrictions to the PAM console.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Devolutions PAM Reviews

Always innovating and listening to the customer!

Likeliness to Recommend

Pros

David S.

As Close to a Do-It-All Solution as I've Ever Seen

Likeliness to Recommend

Pros

Matthew P.

Particlaurly like the authorising checkout

Likeliness to Recommend

Pros

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Title

3
Since last award

2
Since last award

Feature Ratings

Forensic Investigation Capability

Access Control

Live Session Monitoring

Multi-Factor Authentication (MFA)

AnyIdentity

Privileged Password Management

Password Vaulting

Privileged Remote Access

PAM as a Service Option (PAMaaS)

Privileged Behavioural Analytics

IP address Restrictions

Vendor Capability Ratings

Vendor Support

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Business Value Created

Ease of Data Integration

Ease of Customization

Usability and Intuitiveness