What is Deputy?
Deputy is the ultimate, all-in-one workforce management solution for employee scheduling, timesheets, tasking, and communication. Make quick schedule changes, view staff attendance, capture timesheets, and communicate in one powerful app.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Deputy?
Pros
- Reliable
- Saves Time
- Transparent
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Shift Management
Absence Management
Workforce Dashboards and Reporting
Staffing
Time Capture
Attendance Management and Policies
Workforce Planning and Forecasting
Time Capture Physical
Workforce Scheduling
Rate Policies
Labor Costing and Splitting
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Deputy Reviews
Deepak P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
User-Friendly And Easy To Use Tool
Likeliness to Recommend
What differentiates Deputy from other similar products?
I track my employee's working hours/breaks, forward this information to Gusto and use the notes feature so that the employee can notify me of any issues. Deputy is an affordable planning tool that definitely outperforms spreadsheets for creating weekly plans.
What is your favorite aspect of this product?
Deputy is a very simple way to schedule staff and integrates well with other platforms we use. Deputy is a very simple way to schedule staff and integrates well with other platforms we use.
What do you dislike most about this product?
Integration can be difficult. Analytics are terrible. Quadratic integration draws out fictitious numbers. Graphical planning tools do not reflect meaningful numbers. Support doesn't understand the problem and tries to brush it off and avoid any real improvement.
What recommendations would you give to someone considering this product?
I love how easy it is for employees to go to work using the Deputy app on their phones. I also like how easy it is to change timesheets if someone forgets to clock in or clock out. Also, having different groups/departments is very helpful as you can keep track of who has been trained and what department they are working in. You can also see the exact location where your employees clocked in or clocked out. It is also very convenient to receive notifications when employees ask for vacation or holiday requests. Being able to copy an entire week of your schedule and paste it into the next week is great.
Pros
- Performance Enhancing
- Enables Productivity
- Effective Service
- Caring
- Role: Sales Marketing
- Industry: Communications
- Involvement: IT Leader or Manager
Submitted Oct 2022
Easy to use and very user friendly!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Saurav K.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Good product, but geofencing requires improvement
Likeliness to Recommend
What differentiates Deputy from other similar products?
In a fast-paced, constantly changing industry, we log hours worked, breaks, meal breaks, and requests for time off with the help of the Deputy. Some tasks are much simpler than others. The primary reason we continue to use Deputy is the News Feed.
What is your favorite aspect of this product?
Shift scheduling is simple. It is simple to inform employees of upcoming jobs and whether we need to work overtime. It is simple to use the interface. Without including data that is, in some instances, irrelevant to the issue or problem that requires a solution, it provides the appropriate amount of information.
What do you dislike most about this product?
It was a terrible CSM onboarding experience. I had to get in touch with my sales representative for most of it, which is not her job. For troubleshooting purposes, users were required to submit tickets. Because Rippling handles our payroll and is too complicated for scheduling, we only intended to use the platform for scheduling. We've switched back to Google Sheets, hoping it would work out.
What recommendations would you give to someone considering this product?
Both the website and the app are very simple to use. useful for keeping track of time at work, whether you're clocking in and out of shifts or taking a lunch break. It is simple to locate documents.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Efficient Service
Cons
- Less Effective Service
