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Deputy

Deputy

Composite Score
7.8 /10
CX Score
8.1 /10
Category
Deputy
7.8 /10

What is Deputy?

Deputy is the ultimate, all-in-one workforce management solution for employee scheduling, timesheets, tasking, and communication. Make quick schedule changes, view staff attendance, capture timesheets, and communicate in one powerful app.

Company Details


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Awards & Recognition

Deputy won the following awards in the Workforce Management - Midmarket category

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Deputy Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Deputy.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

95 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Deputy?

5% Negative
3% Neutral
92% Positive

Pros

  • Reliable
  • Saves Time
  • Transparent
  • Performance Enhancing

Feature Ratings

Average 81

Shift Management

90

Absence Management

87

Workforce Dashboards and Reporting

86

Staffing

84

Time Capture

82

Attendance Management and Policies

80

Workforce Planning and Forecasting

80

Time Capture Physical

78

Workforce Scheduling

77

Rate Policies

75

Labor Costing and Splitting

75

Vendor Capability Ratings

Average 79

Ease of Implementation

84

Quality of Features

82

Business Value Created

82

Ease of Customization

81

Usability and Intuitiveness

81

Breadth of Features

79

Availability and Quality of Training

78

Ease of IT Administration

76

Ease of Data Integration

75

Product Strategy and Rate of Improvement

75

Vendor Support

70

Deputy Reviews

Mahira R.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Amazing and simple tracking

Likeliness to Recommend

8 /10

What differentiates Deputy from other similar products?

Clocking in and looking up hours are considerably easier than with the previous tool we utilized. Without a doubt, I would recommend this to companies that require shift workers. The price is fair, especially if it saves an HR or administrative expert from having to spend days reading through complex rosters.

What is your favorite aspect of this product?

Deputy has proven very beneficial in improving the accuracy of time tracking. When an employee clocks in and out, you can see exactly where they are, guaranteeing the accuracy of their timesheet. Many of our staff have found the mobile app to be quite useful.

What do you dislike most about this product?

It might occasionally be challenging to observe the clock-in timings of users across several departments. It's reachable yet challenging to locate. With the exception of a few minor bugs here and there, this program is fairly simple to use and has few problems.

What recommendations would you give to someone considering this product?

Logical user interfaces make the software simple to operate. Time management functions as intended. Users may easily clock in and exit on the job site without any problems related to location services. Business efficiency is increased through streamlining shifts and time management.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Rubitha V.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Deputy from other similar products?

Deputy Platform is wonderful product because it's easy process.

What is your favorite aspect of this product?

My favorite aspect of this product is instant responding.

What do you dislike most about this product?

Mostly I like all the features in this product.

What recommendations would you give to someone considering this product?

It's easy to understand the process.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dhruv S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Tool To Keep Track Of Time And Employees

Likeliness to Recommend

7 /10

What differentiates Deputy from other similar products?

Solve timesheet problems and record working hours, breaks, lunch breaks, and vacation requests in a fast-changing industry. Planning is much easier than others. The news feed is the main reason I keep using Deputy.

What is your favorite aspect of this product?

Easy to plan. Use numerous location options and news feeds. Our employees appreciate the ease of handling. Ease of setup and end-user experience is top-notch. Approving and organizing employee working hours is also very easy. It also has integration with Gusto's payroll service if you want to use it.

What do you dislike most about this product?

The only drawback of Deputy is the inability to customize graphics within the design framework. It would be nice to have the ability to change the color and background for each user.

What recommendations would you give to someone considering this product?

Ease of setup and end-user experience is top-notch. Approving and organizing employee working hours is also very easy. It also has integration with Gusto's payroll service if you want to use it.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service
  • Effective Service

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