CyberArk Access Manager Customer Reviews 2025

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CyberArk Software

CyberArk Access Manager

Composite Score

7.7 /10

CX Score

7.8 /10

22 Reviews

What is CyberArk Access Manager?

When everything is transforming digitally 鈥� from your industry to the threats you face 鈥� you need identity Access Management (IAM) solutions designed to outpace any security risks that challenge your ability to compete.

Company Details

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Awards & Recognition

CyberArk Access Manager won the following awards in the Identity and Access Management category

Filter By

1 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2025

2 Top Rated Capabilities

2 Top Rated Features

2024

CyberArk Access Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CyberArk Access Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

100 Plan to Renew

72 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CyberArk Access Manager?

7% Negative

2% Neutral

91% Positive

Pros

Efficient Service
Includes Product Enhancements
Reliable
Saves Time

Feature Ratings

Average 81

Reporting

Multi-Factor Authentication (MFA)

Identity Governance

Password Management

Activity Monitoring Alerts

Privileged Access Management

Advanced Provisioning

Access Request Management

Provisioning Deprovisioning

Mobility Support

Web Cloud Single Sign on (SSO)

Vendor Capability Ratings

Average 76

Ease of Implementation

Ease of IT Administration

Vendor Support

Breadth of Features

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Ease of Customization

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

CyberArk Access Manager Reviews

Bhavani Shankar M.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2023

Good product to achieve security compliance

Likeliness to Recommend

7 /10

What differentiates CyberArk Access Manager from other similar products?

Easy to implement, use

What is your favorite aspect of this product?

Multi Factor Authentication

What do you dislike most about this product?

Don't have any

What recommendations would you give to someone considering this product?

I would recommend this product compared to other identity nanagers

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Mohammed y.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2023

Easy to use

Likeliness to Recommend

10 /10

What differentiates CyberArk Access Manager from other similar products?

It is secure and easy to use

What is your favorite aspect of this product?

All the products are good

What do you dislike most about this product?

Everything is good

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Consultant
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Sep 2023

Diversified product !

Likeliness to Recommend

7 /10

Pros

Fair
Helps Innovate
Continually Improving Product
Reliable

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CyberArk Access Manager

What is CyberArk Access Manager?

Company Details

Need Assistance?

Awards & Recognition

CyberArk Access Manager Ratings

86 Likeliness to Recommend

1 Since last award

100 Plan to Renew

72 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love CyberArk Access Manager?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Reporting Software provides reporting functionality

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Identity Governance Software allows identities and access to be centrally managed through policies.

Password Management Software provides credential management and retrieval functionality.

Activity Monitoring Alerts User access patterns can be monitored with rule-based alerts for sensitive data access requests.

Privileged Access Management Software provides visibility into specific user access patterns

Advanced Provisioning Software provides advanced customization and automation for user access provisioning.

Access Request Management Software allows IT to track and manage user access requests.

Provisioning Deprovisioning Functionality for providing access rights to new users/removing access rights in an intuitive way.

Mobility Support Software is optimized for mobile usage.

Web Cloud Single Sign on (SSO) Single sign-on capability extends to web and cloud application instances.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

CyberArk Access Manager Reviews

Bhavani Shankar M.

Good product to achieve security compliance

Likeliness to Recommend

Pros

Mohammed y.

Easy to use

Likeliness to Recommend

Pros

Diversified product !

Likeliness to Recommend

Pros

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Title

1
Since last award

1
Since last award

Feature Ratings

Reporting

Multi-Factor Authentication (MFA)

Identity Governance

Password Management

Activity Monitoring Alerts

Privileged Access Management

Advanced Provisioning

Access Request Management

Provisioning Deprovisioning

Mobility Support

Web Cloud Single Sign on (SSO)

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Vendor Support

Breadth of Features

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Ease of Customization

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement