Crowdstrike Falcon Platform Customer Reviews 2025

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Crowdstrike

Crowdstrike Falcon Platform

Composite Score

8.8 /10

CX Score

8.9 /10

82 Reviews

What is Crowdstrike Falcon Platform?

The CrowdStrike Falcon platform leverages real-time indicators of attack, threat intelligence, evolving adversary tradecraft and enriched telemetry from across the enterprise to deliver hyper-accurate detections, automated protection and remediation, elite threat hunting and prioritized observability of vulnerabilities. Purpose-built in the cloud with a single lightweight-agent architecture, the Falcon platform delivers rapid and scalable deployment, superior protection and performance, reduced complexity and immediate time-to-value.

Company Details

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Crowdstrike Falcon Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Crowdstrike Falcon Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Crowdstrike Falcon Platform?

5% Negative

3% Neutral

92% Positive

Pros

Respectful
Effective Service
Helps Innovate
Continually Improving Product

Feature Ratings

Average 84

Endpoint Detection and Response

Ransomware Recovery and Removal

Dynamic Malware Detection

Cross Platform Support

Port and Device Control

Centralized Management Portal

Mac OS support

Automated Remediation

Cross Platform Integration

Application Containment Mechanisms

System Hardening

Vendor Capability Ratings

Average 81

Quality of Features

Ease of IT Administration

Business Value Created

Breadth of Features

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Also Featured in...

Endpoint Detection & Response

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Endpoint Protection - Enterprise

Translation missing: en.product_page.ratings.score 8.8

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Managed Detection & Response

Translation missing: en.product_page.ratings.score 8.7

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Extended Detection & Response

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Crowdstrike Falcon Platform Reviews

Blair G.

Role: Information Technology
Industry: Government
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2020

Crowdstrike Falcon Platform Review

Likeliness to Recommend

5 /10

What differentiates Crowdstrike Falcon Platform from other similar products?

it is easy to use and learn to perform the necessary tasks

What is your favorite aspect of this product?

the variety of implementation and security

What do you dislike most about this product?

cost is high and it would be nice if there was a more affordable solution

What recommendations would you give to someone considering this product?

I would recommend that they try it and see if it will work for their situation

Pros

Continually Improving Product
Acts with Integrity
Includes Product Enhancements
Helps Innovate

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Crowdstrike Falcon Platform

What is Crowdstrike Falcon Platform?

Company Details

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Awards & Recognition

Crowdstrike Falcon Platform Ratings

89 Likeliness to Recommend

96 Plan to Renew

1 Since last award

81 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Crowdstrike Falcon Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Endpoint Detection and Response Active threat detection that remediates against known and unknown malware and malicious activities, leveraging machine learning techniques.

Ransomware Recovery and Removal Recover files removed and/or encrypted by ransomware.

Dynamic Malware Detection Heuristics are applied to files to identify similarities with known malware and block it.

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Port and Device Control Includes USB encryption and endpoint data loss prevention.

Centralized Management Portal Includes multiple client management, push install capability, comprehensive policies for different groups, and active directory integration and synchronization.

Mac OS support Endpoint security support to identify and block threats on Mac workstations.

Automated Remediation Automate remediation of alerts due to exceeding defined thresholds e.g. trigger scripts to address low disk space alerts.

Cross Platform Integration Open API and net sec appliance integration with NGFW, SIEM, IPS/IDS, Automated Network Quarantining, DLP, Data Discovery, and Threat Intelligence.

Application Containment Mechanisms Includes cloud based protection, sandboxing, and local containerization.

System Hardening Automated vulnerability patching and vulnerability assessment.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Endpoint Detection & Response

Endpoint Protection - Enterprise

Managed Detection & Response

Extended Detection & Response

Crowdstrike Falcon Platform Reviews

Blair G.

Crowdstrike Falcon Platform Review

Likeliness to Recommend

Pros

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Title

1
Since last award

4
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Feature Ratings

Endpoint Detection and Response

Ransomware Recovery and Removal

Dynamic Malware Detection

Cross Platform Support

Port and Device Control

Centralized Management Portal

Mac OS support

Automated Remediation

Cross Platform Integration

Application Containment Mechanisms

System Hardening

Vendor Capability Ratings

Quality of Features

Ease of IT Administration

Business Value Created

Breadth of Features

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training

Ease of Customization