Contentserv Product Experience Cloud Customer Reviews 2025

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Contentserv Product Experience Cloud

Composite Score

7.8 /10

CX Score

8.1 /10

20 Reviews

What is Contentserv Product Experience Cloud?

Manage your product content at scale, get your products to market faster and deliver personalized product experiences across all touchpoints.

Company Details

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Awards & Recognition

Contentserv Product Experience Cloud won the following awards in the Product Information Management category

Filter By

Product Impact
Conflict Resolution

2024

3 Top Rated Capabilities

2 Top Rated Features

2023

Product Impact
Conflict Resolution

2023

4 Top Rated Capabilities

3 Top Rated Features

2022

Contentserv Product Experience Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Contentserv Product Experience Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

6
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Contentserv Product Experience Cloud?

0% Negative

7% Neutral

93% Positive

Pros

Enables Productivity
Trustworthy
Respectful
Client Friendly Policies

Feature Ratings

Average 81

Workflow and Approval Management

Omni-Channel Information Delivery

Master Record Management

Product Categorization & Relationships

Digital Asset Management

Data Export

Role-Based Access Management

Data Syndication

Advanced Search and Filtering

Integration

Product Data Analytics

Vendor Capability Ratings

Average 77

Ease of IT Administration

Breadth of Features

Business Value Created

Quality of Features

Ease of Data Integration

Vendor Support

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training

Contentserv Product Experience Cloud Reviews

Dewang S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2025

Smart, Scalable Platform for Product Experiences

Likeliness to Recommend

9 /10

What differentiates Contentserv Product Experience Cloud from other similar products?

Its all-in-one approach to managing product content, digital assets, and channel syndication. I love how AI features simplify onboarding, translation, and enrichment tasks, saving tons of time. The platform is highly flexible and scales well with complex product hierarchies. Its ability to deliver personalized, localized product experiences across channels makes it a standout.

What is your favorite aspect of this product?

My favorite aspect of Contentserv Product Experience Cloud is its AI-powered automation鈥攅specially for product data onboarding, enrichment, and translation. It saves me a lot of manual work and speeds up time-to-market while ensuring consistency across all channels.

What do you dislike most about this product?

The initial setup and configuration can be quite complex, especially for large catalogs with many data sources. It takes time to fully understand and optimize all the features, so a strong onboarding or implementation partner is really important.

What recommendations would you give to someone considering this product?

I鈥檇 recommend investing in proper onboarding and training to get the most out of its powerful features. Take time to define your data model and workflows clearly upfront鈥攊t鈥檒l pay off later. Also, explore its AI tools early, as they can significantly reduce manual effort and improve speed to market. It鈥檚 a great fit for companies with complex, multilingual product content needs.

Pros

Performance Enhancing
Effective Service
Saves Time
Generous Negotitation

Shubham C.

Role: Information Technology
Industry: Biotechnology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2025

Robust and scalable product experience platform.

Likeliness to Recommend

8 /10

What differentiates Contentserv Product Experience Cloud from other similar products?

It stand out from others by offering fully integrated platform which has PIM, DAM and workflow management which enables seamless omnichannel product experience.

What is your favorite aspect of this product?

Integration of Product information and digital asset management in single platform which helps to provide the rich experience to business.

What do you dislike most about this product?

Complexity having in design and the understanding specially for It's initial setup which require lot of time, resource and technical expertise.

What recommendations would you give to someone considering this product?

I'll recommend to invest in it though get the proper training for smooth integration and customization.

Pros

Reliable
Trustworthy
Inspires Innovation
Caring

Joshua H.

Role: Consultant
Industry: Retail
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Dec 2024

Great product data experience!

Likeliness to Recommend

8 /10

What differentiates Contentserv Product Experience Cloud from other similar products?

Ease of use while still providing class leading data management features.

What is your favorite aspect of this product?

Digital Asset Management and workflow

What do you dislike most about this product?

Integrations can be a struggle.

What recommendations would you give to someone considering this product?

Great PIM experience for a company that does not have a large internal technology group to implement a more complex platform.

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

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Contentserv Product Experience Cloud

What is Contentserv Product Experience Cloud?

Company Details

Need Assistance?

Awards & Recognition

Contentserv Product Experience Cloud Ratings

86 Likeliness to Recommend

1 Since last award

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

6 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Contentserv Product Experience Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Omni-Channel Information Delivery Ability to deliver product information in a differentiated manner i.e. specific for a channel requirements.

Master Record Management Ability to onboard a new product, define its attributes, update them and manage product record lifecycle.

Product Categorization & Relationships Allows users to manage data and products based on specific traits or segments.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Data Export Allows for multiple export options into CSV, XLSX, XML, Jason, or PDF.

Role-Based Access Management Ability to assign permissions around editing, commenting, downloading based on user roles / Active Directory groups.

Data Syndication Ability to import data from various internal and external sources and syndicate it to industry-standard data pools and exchanges (e.g.: GDSN, 1WorldSync, GXS).

Advanced Search and Filtering Quickly find information based on filtering multiple attributes and conditions and save filters for future use.

Integration Integration with augmentation solutions like DRM, Active Directory or LDAP, SIEM, and NAC.

Product Data Analytics Built-in functionality to analyze and aggregate product data including page views, purchases, basket information etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Contentserv Product Experience Cloud Reviews

Dewang S.

Smart, Scalable Platform for Product Experiences

Likeliness to Recommend

Pros

Shubham C.

Robust and scalable product experience platform.

Likeliness to Recommend

Pros

Joshua H.

Great product data experience!

Likeliness to Recommend

Pros

Most Popular Contentserv Product Experience Cloud Comparisons

Salsify

Akeneo Product Cloud

Viamedici EPIM

Plytix

Pimcore

Sales Layer

Title

1
Since last award

6
Since last award

Feature Ratings

Workflow and Approval Management

Omni-Channel Information Delivery

Master Record Management

Product Categorization & Relationships

Digital Asset Management

Data Export

Role-Based Access Management

Data Syndication

Advanced Search and Filtering

Integration

Product Data Analytics

Vendor Capability Ratings

Ease of IT Administration

Breadth of Features

Business Value Created

Quality of Features

Ease of Data Integration

Vendor Support

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training