What is Constant Contact?
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention 鈥� and revenue 鈥� it deserves.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
90 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Reliable
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Auto-Responders
SPAM Compliance
Campaign Management
Basic Reporting and Analytics
Email Templates
Segmentation
Surveys and Polling
Contact Database
Sales Intelligence & Conversion Rates
Content Authoring
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Availability and Quality of Training
Ease of Customization
Breadth of Features
Vendor Support
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Constant Contact Reviews
Kanya S.
- Role: C-Level
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Dec 2021
Constant Contact is an excellent tool!
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Easy to land in contact's inboxes and the reporting!
What is your favorite aspect of this product?
The analytics and ease to duplicate and manage campaigns.
What do you dislike most about this product?
Needs a more modern look on the frontend and backend.
What recommendations would you give to someone considering this product?
Great for use when contacting large databases.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Chandler E.
- Role: Consultant
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Dec 2021
Solid ESP Out of A Lot Of Choices
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
It is pretty in line with other platforms out there. the UI is easier to work with but strangely enough, the screen is so crisp and white in some areas it makes me go cross-eyed.
What is your favorite aspect of this product?
Ease of use and implementation.
What do you dislike most about this product?
The time it takes to create a template.
What recommendations would you give to someone considering this product?
MAke sure you need this and not a more inclusive ESP platform like MailChimp.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Caring
Cons
- Commodity Features
Jason M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Constant Contact is extraordinary
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact has helped me diagnose campaign problems that we had at certain times; we have incredible large-scale management with solid functionality via email. It has been beneficial, and our service is reflected in the outcome of the campaigns.
What is your favorite aspect of this product?
The interface is excellent; it helps me to visualize all the content with reliable precision. The support is extraordinary; I like it very much because it has an excellent performance.
What do you dislike most about this product?
Constant Contact has a deficiency in the handling of the tools; sometimes, it has errors in its execution.
What recommendations would you give to someone considering this product?
I recommend Constant Contact because it is not difficult to use; you can understand it quickly and get a complete solution at all times. Constant Contact has given a lot of importance to email management. You will like its interface, and you will feel comfortable with it.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
