What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Enables Productivity
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Access Tracking
Version Control
Searchability
Metrics and Reporting
Editor Functions
Publication Workflow
Indexing and Classification
Check Out Check in
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Also Featured in...
Task Management
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Project Management - Enterprise
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Knowledge Management
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Confluence Reviews
Amilker C.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Sep 2021
Simples e funcional!
Likeliness to Recommend
What differentiates Confluence from other similar products?
脡 o 煤nico produto do mercado bem completo e com diversas integra莽玫es nativas.
What is your favorite aspect of this product?
A aplica莽茫o 茅 bem leve e a usabilidade 茅 muito simples e intuitiva
What do you dislike most about this product?
O trabalho colaborativo online 茅 ruim e a pesquisa n茫o apresenta os resultados corretos.
What recommendations would you give to someone considering this product?
Aconselho avaliar a su铆te completa tamb茅m para deixar tudo na mesma p谩gina
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Chris I.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
Amazing if you use Jira to manage sprints
Likeliness to Recommend
What differentiates Confluence from other similar products?
It works really well with Jira and is a vast document library, you have the ability to run multiple teams and projects on the same setup.
What is your favorite aspect of this product?
How integrated it is with Jira, it makes my documentation on projects easy.
What do you dislike most about this product?
It has a lack of flexibility on documents, everything is very structured and this can be limiting at times
What recommendations would you give to someone considering this product?
I would only consider this if you are already or thinking of using Jira. They really work well together
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Parul B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Extensive Features For Team Collaboration
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence is an excellent platform for team to collaborate and manage their documentation, projects, resources, timelines, reporting etc. It is feature rich and provides almost every feature that is required to manage things at an ease. It can act as a central repository for the teams and help avoid extensive documents to be electronically transferred over the mails causing unnecessary overhead. Instead one may upload the documents on confluence and share the access rights to the intended people thus achieving the required security.
What is your favorite aspect of this product?
Integration with popular software life cycle management platforms like JIRA and Rally has indeed helped users to link user stories to heavily sized documents on confluence at ease. A good level of traceability is achieved helping users to refer the right documentation for a respective requirement captured on JIRA/rally etc.
What do you dislike most about this product?
Sometimes, the search feature loads un-necessary results in the result set, thus causing an extra effort to be spent in order to find the documentation the user is looking for.
What recommendations would you give to someone considering this product?
On and all, Confluence is an excellent platform for the teams to collaborate and helps them to drive the project delivery relatively smoother. There are some wonderful features from reporting standpoint which helps teams to reflect the work down in the best possible way for management to understand and drive value out of it. For any organization, this should be a considerably good pick.
Pros
- Unique Features
- Helps Innovate
- Continually Improving Product
- Reliable
