What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Respectful
- Enables Productivity
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Searchability
Version Control
Access Tracking
Editor Functions
Metrics and Reporting
Publication Workflow
Indexing and Classification
Check Out Check in
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Implementation
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Also Featured in...
Task Management
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Project Management - Enterprise
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Knowledge Management
Translation missing: en.product_page.ratings.score 8.8
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Confluence Reviews
Nishanth A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Track status, KT Documents at Ease
Likeliness to Recommend
What differentiates Confluence from other similar products?
Not sure about other products, but in Confluence we have many features that include tracking the status of a team on an hourly daily, or weekly basis. Workflow and APproval management is very helpful for the managers and the developers to get the document reviewed and get it approved.
What is your favorite aspect of this product?
API Integration is one of my favorites as an RPA developer because we wanted to do a few automation in the confluence where we needed to add knowledge documents so this was done using API integration. Apart from that Role-based access is very helpful in securing the folders or documents. Assigning the tasks and categorizing it based on the priority helps teams to work on the prioritized tasks.
What do you dislike most about this product?
Reminder functionality needs to be added as it is missing in the product.
What recommendations would you give to someone considering this product?
One who is looking to manage documents based on version control, manage the tasks assigned to the team, and follow workflow and approval management processes using a single can ultimately go for this product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sainath S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2023
Powerful, Integrated with JIRA but,learning curve
Likeliness to Recommend
What differentiates Confluence from other similar products?
1st class JIRA integration, Good reliable search and discovery,
What is your favorite aspect of this product?
JIRA integration and all the present section types in the editor such as Info,Callout etc, help give a structure to PRDs and product docs I write
What do you dislike most about this product?
No Quick search and query retrival like the CMD K or command bar pattern found in most modern workpace collaboration tools
What recommendations would you give to someone considering this product?
If you are on atlassion already it's a no brainer for PRDs, GTM docs etc, but if not stick to Notion instead
Pros
- Reliable
- Includes Product Enhancements
- Security Protects
- Performance Enhancing
Cons
- Slower Product Innovation
- Less Productive
- Leverages Incumbent Status
Willis P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2023
Easy to use, great knowledge base
Likeliness to Recommend
What differentiates Confluence from other similar products?
How easy is to create wiki pages and share to the team
What is your favorite aspect of this product?
Document versioning and collaboration between team members is my favorite aspect of this product
What do you dislike most about this product?
Searching and indexing features are limited which drives to dedicate extra effort to find the desired documentation
What recommendations would you give to someone considering this product?
If you're looking for a product to facilitate the knowledge transfer between team members and improve the onboarding of new team members in an effective way this is by far the best tool to achieve that.
Pros
- Trustworthy
- Helps Innovate
- Continually Improving Product
- Reliable
