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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

91制片厂 ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

91

Workflow Management

90

Planning and Scheduling

86

Resource Management

86

Document Management

86

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

84

Reporting

83

Budget Management

82

Mobile Access

78

Vendor Capability Ratings

Average 84

Quality of Features

87

Business Value Created

87

Ease of Implementation

87

Breadth of Features

87

Ease of Data Integration

86

Ease of Customization

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Amenda J.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Clickup! An intuitive tool for tracking activities

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

Click has a straightforward learning curve made for anyone, I started with little to no information about Clickup. In a short period, with the helpful video, we got ClickUp set up efficiently and ready for our team. After a few days of victimization ClickUp, we added more complicated automation to create our work even more efficient. Overall an excellent app to stay on track, and add notes, photos, and times for your tasks and goals

What is your favorite aspect of this product?

It鈥檚 wonderful when working on multiple projects at a time, the easiness to access of all of the tasks, the search (might have some AI there), the modern style of the information presented, the clutch removal for unneeded elements, the way you can assign or move a task to a different sprint directly from the ticket, the completion of the missing field, the live-saving of the content on the description or comments, that you may lose if you accidentally close the ticket or move to another page, that鈥 awesome!

What do you dislike most about this product?

I鈥檓 not a fan of UI dialogs. Tickets being in a popup part is erring to escape, closing by accident, and troublesome to share without the context in the background, adding information transfer for (maybe) unnecessary information. Boards take a long to show, simply with a couple of filters. It鈥檚 not that simple to form and share a board either.

What recommendations would you give to someone considering this product?

I like being able to prepare my tasks however conjointly view them how I want. I favor the graphs showing task statuses. I favor switching between calendar and task list views. Need identical factor in a Gantt view or swimlanes鈥攜ou can do that, too. A fantastic tool for visualizing the data you care regarding in a way that鈥檚 meaningful to you.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Iyetunde Z.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

An important part of my department.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Clickup offers a well functioning mobile app. that let me get work done , assign tasks , follow important work updates etc Being able to use Clickup's mobile application to achieve tangible project functions is commendable for me, as i am well aware from my experience, that project management platforms rarely provide mobile applications that are close in functionality to their desktop or web browser application variant.

What is your favorite aspect of this product?

Clickup makes it straightforward to manage time expended on projects in the workplace, through access to flexible time tracking in-built tools such as Clickapp that assist me to focus more on my assigned project role, thereby improving my time management. I use the Clickapp tracking feature to track time , add notes, set estimates , view reports etc

What do you dislike most about this product?

Newer members to my team have had to undergo a pretty long and cumbersome onboarding process, before they were able to begin using this tool and the same applied to me at the beginning as well . I tend to think there wouldn't be a need for a long onboarding process if Clickup's learning curve wasn't so overwhelming. An interactive instructional walk-through would be helpful too, unfortunately this is not provided by Clickup .

What recommendations would you give to someone considering this product?

I am always seeking to get more work done in the course of getting a software project completed , by spending less time and I think Mindmaze is the software project management platform that best allows me to achieve this.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Bradley Colin L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Simplifies software project management.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Clickup provides the highest number of views that I have encountered from any project management software. There is list view, calendar view, Gantt view, board view , box view , mind map view and the list just goes on.

What is your favorite aspect of this product?

I have found it super convenient to create , customize and pull reports within the Clickup interface. This helps with gaining extra insights into every team members performance .

What do you dislike most about this product?

The learning curve for this project management program is very steep. I spent a period of six week , to gain full grasp of the variety of features that it has an offer. Sincerely, it got overwhelming at the beginning.

What recommendations would you give to someone considering this product?

It is my best project management program , and one which comes with top notch customization capabilities. However, new users always will require spending a significant amount of time to learning and perfecting the workings of this tool .

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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