CivicRec Customer Reviews 2025 | Recreation Management

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CivicPlus Inc

CivicRec

Composite Score

8.0 /10

CX Score

8.2 /10

5 Reviews

What is CivicRec?

CivicRec is Configurable Recreation Management Software that turns registrations into revenue. You want to successfully evolve your programming and facilities to ensure the continual, safe delivery of services. To do that, you need efficient and configurable software with insightful data access to help you drive revenue and engage your community.

Company Details

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CivicRec Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CivicRec?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 92

Membership Management

Reservations Management

Event Management

Recreation Permit Application Management

Registration Management

Billing and Invoice Management

Employee Management

Payment Processing

Check-in/Check-out

Reporting and Analytics

Contract Management

Vendor Capability Ratings

Average 90

Availability and Quality of Training

100

Ease of Data Integration

Business Value Created

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Vendor Support

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

CivicRec Reviews

Kenny T.

Role: Operations
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Determined Recreational Platform

Likeliness to Recommend

9 /10

What differentiates CivicRec from other similar products?

CivicRec is a professional recreational managing tool, that increases the satisfaction of the users.

What is your favorite aspect of this product?

CivicRec is digitized and it includes the safety measures for companies.

What do you dislike most about this product?

CivicRec is well managed and has affordable packages .

What recommendations would you give to someone considering this product?

CivicRec gives confident business efficiency in matters recreational processes.

Pros

Helps Innovate
Performance Enhancing
Efficient Service
Inspires Innovation

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CivicRec

What is CivicRec?

Company Details

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CivicRec Ratings

93 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love CivicRec?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Membership Management Manage the lifecycle of the membership from enrollment to cancellation.

Reservations Management The core system has the ability to track and record reservations, dates, and customer reservation information.

Event Management Includes on-site functionality, event reporting, budget management, payment processing, and event registration.

Recreation Permit Application Management Manage recreational permits such as campgrounds, court rentals, etc.

Registration Management Includes online and onsite registration, self-registration, application forms, and data synching.

Billing and Invoice Management Includes automated time capture, online bill submission, invoicing, and e-billing.

Employee Management Manage your employees schedule, performance, time off, etc.

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Check-in/Check-out Check members in and out of your venue, ensuring they have are up to date on dues, etc.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Contract Management Includes contract creation, approval process, compliance management, and contract database.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

CivicRec Reviews

Kenny T.

Determined Recreational Platform

Likeliness to Recommend

Pros

Title

Feature Ratings

Membership Management

Reservations Management

Event Management

Recreation Permit Application Management

Registration Management

Billing and Invoice Management

Employee Management

Payment Processing

Check-in/Check-out

Reporting and Analytics

Contract Management

Vendor Capability Ratings

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Vendor Support

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement