Cisco Secure Web Appliance Customer Reviews 2025

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Cisco Systems

Cisco Secure Web Appliance

Composite Score

8.4 /10

CX Score

8.5 /10

39 Reviews

What is Cisco Secure Web Appliance?

Get advanced threat defense, advanced malware protection, application visibility and control, insightful reporting, and secure mobility. The Cisco Secure Web Appliance combines all of these forms of protection and more in a single solution.

Company Details

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Cisco Secure Web Appliance Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Secure Web Appliance.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

4
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Secure Web Appliance?

0% Negative

2% Neutral

98% Positive

Pros

Reliable
Performance Enhancing
Unique Features
Caring

Feature Ratings

Average 85

URL Filtering

Application Control

URL Categorization

Malware Detection

Mobile Device Protection

Bandwidth Utilization Management

SSL Scanning

DLP Functionality

Analytics and Reporting

Directory Integration

Rule Based Policy Engine

Vendor Capability Ratings

Average 80

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Business Value Created

Ease of IT Administration

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Cisco Secure Web Appliance Reviews

Shifa N.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2020

Fantastic Product, worth the investment

Likeliness to Recommend

8 /10

What differentiates Cisco Secure Web Appliance from other similar products?

Its unique features

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Over protection

What recommendations would you give to someone considering this product?

Good product worth considering

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Operations
Industry: Agriculture
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Feb 2020

Good product that does the job!

Likeliness to Recommend

3 /10

Pros

Reliable
Saves Time
Respectful
Security Protects

Cons

Vendor Friendly Policies
Vendor's Interest First
Less Generous

Mike O.

Role: C-Level
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2020

High level of reliability.

Likeliness to Recommend

7 /10

What differentiates Cisco Secure Web Appliance from other similar products?

Appliance is compatible with most software platforms.

What is your favorite aspect of this product?

Reliability.

What do you dislike most about this product?

Difficulty with legacy communications software.

What recommendations would you give to someone considering this product?

Jump in. It's a good product.

Pros

Helps Innovate
Reliable
Respectful
Over Delivered

Cons

Less Productive

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Cisco Secure Web Appliance

What is Cisco Secure Web Appliance?

Company Details

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Awards & Recognition

2025 Emotional Footprint Champion

Cisco Secure Web Appliance Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

4 Since last award

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Cisco Secure Web Appliance?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

URL Filtering Manages and controls websites that end users can visit. Filters unwanted websites based on URL and can support real-time reputation incl. certificate validation

Application Control The solution provides ICAP support, anti-circumvention support, and an auto-record function of all traffic session details.

URL Categorization The solution performs real-time unknown URL categorization supported by an out-of-the-box library of policies.

Malware Detection Detects malware based on signature-based and heuristic engines

Mobile Device Protection Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Bandwidth Utilization Management The solution can limit bandwidth usage by controlling uplink and downlink traffic on certain websites and time-based policies.

SSL Scanning Scan and monitor websites with SSL security for malicious content.

DLP Functionality Define policies to prevent loss of sensitive electronic data. Capabilities include content-aware DLP.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Directory Integration The solution integrates with AD or LDAP to manage web security policies in the organization.

Rule Based Policy Engine The solution comes out of the box with a library of customizable policies covering device type, user ID, user group, and multiple attributes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Cisco Secure Web Appliance Reviews

Shifa N.

Fantastic Product, worth the investment

Likeliness to Recommend

Pros

Good product that does the job!

Likeliness to Recommend

Pros

Cons

Mike O.

High level of reliability.

Likeliness to Recommend

Pros

Cons

Title

1
Since last award

4
Since last award

1
Since last award

Feature Ratings

URL Filtering

Application Control

URL Categorization

Malware Detection

Mobile Device Protection

Bandwidth Utilization Management

SSL Scanning

DLP Functionality

Analytics and Reporting

Directory Integration

Rule Based Policy Engine

Vendor Capability Ratings

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Business Value Created

Ease of IT Administration

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement