
What is Brainshark?
Brainshark sales readiness software equips businesses with the training, coaching and content authoring capabilities needed to achieve sales mastery and outsell the competition. Prepare your teams today to win more tomorrow. Empower all your client-facing teams with the knowledge, skills and insights they need to perform at the highest level.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBrainshark Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Brainshark.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
94 Likeliness to Recommend
2
Since last award
93 Plan to Renew
7
Since last award
81 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brainshark?
Pros
- Helps Innovate
- Saves Time
- Fair
- Appreciates Incumbent Status
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Collateral Management
Onboarding and Training
Multi Device Capability
Application Integration
Collaboration
Intelligent Search
Content Analytics and Scoring
Next-Best-Action Recommendations
Lead Generation and Funnel Management
Vendor Capability Ratings
Availability and Quality of Training
Vendor Support
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Brainshark Reviews
Sydney l.
- Role: Consultant
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2021
Best learning platform!
Likeliness to Recommend
What differentiates Brainshark from other similar products?
They are one of the only programs on the market where you can efficiently train employees in an organized and professional manner
What is your favorite aspect of this product?
I love the different sections of training that you are able to add and how you can come back to them at a later time if you don鈥檛 finish
What do you dislike most about this product?
It is sometimes not very user friendly
What recommendations would you give to someone considering this product?
I would advise them to have a training on how to most efficiently use the program first so they know how to navigate it
Pros
- Efficient Service
- Saves Time
- Generous Negotitation
- Helps Innovate
Cons
- Less Reliable
- Less Performance Enhancing
- Commodity Features

Arren W.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2021
Intuitive and Easy to use
Likeliness to Recommend
What differentiates Brainshark from other similar products?
I liked the ease of use and visuals to check off the box as I completed my training.
What is your favorite aspect of this product?
Format is simple and intuitive
What do you dislike most about this product?
Sometimes I would complete a training and it wouldn鈥檛 register. I also didn鈥檛 like the separate pop out screens that happen when you start a training.
What recommendations would you give to someone considering this product?
It鈥檚 the best I have used.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jason g.
- Role: C-Level
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Sep 2021
easy to use, easy to manage
Likeliness to Recommend
What differentiates Brainshark from other similar products?
easy to use, innovative and great data
What is your favorite aspect of this product?
easy to use, innovative and great data
What do you dislike most about this product?
easy to use, innovative and great data
What recommendations would you give to someone considering this product?
continue to improve data capture and scorecards
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity