Avochato Customer Reviews 2025

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Avochato Main

Avochato

Composite Score

8.0 /10

CX Score

8.4 /10

24 Reviews

What is Avochato?

Avochato is a communication tool for sales, support, healthcare and operations teams. We provide teams with a collaborative inbox and phone number or set of phone numbers to allow you to send text messages and communicate with your clients on their terms. By providing your team with a shared inbox, our platform promotes both internal and external communication.

Company Details

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Avochato Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Avochato.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Avochato?

0% Negative

4% Neutral

96% Positive

Pros

Enables Productivity
Saves Time
Fair
Helps Innovate

Feature Ratings

Average 77

Text Messaging

Application Integration

Scheduled Messaging

Social Media Marketing Management

Mobile Payments

Marketing Analytics

Loyalty Promotions Management

Mobile Marketing Management

Surveys Feedback

Communication Archive

Opt-in

Vendor Capability Ratings

Average 79

Ease of Data Integration

Vendor Support

Breadth of Features

Ease of Customization

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Quality of Features

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Avochato Reviews

Harish B.

Role: Information Technology
Industry: Communications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

Great Tool for me

Likeliness to Recommend

9 /10

What differentiates Avochato from other similar products?

The ability to mass outreach

What is your favorite aspect of this product?

Great messaging tool, it has vey simple UI. Easy to use

What do you dislike most about this product?

Nothing for now, eveyrthing seems to be good

What recommendations would you give to someone considering this product?

Just Go for it. It will be a game changer for you

Pros

Helps Innovate
Reliable
Performance Enhancing
Efficient Service

Vipul J.

Role: Operations
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

Powerful, cost effective, user friendly

Likeliness to Recommend

8 /10

What differentiates Avochato from other similar products?

Not much of formal other tools used but trying was definitely a game changer experiencing their expertise

What is your favorite aspect of this product?

all-in-one tool for one-to-one SMS/MMS communications and blast marketing.

What do you dislike most about this product?

The voicemail feature is a little annoying and I think shouldn't be an option.

What recommendations would you give to someone considering this product?

Must try to be able to compare with existing

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Casey R.

Role: Operations
Industry: Consulting
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Feb 2025

Its easy to use and user friendly

Likeliness to Recommend

1 /10

What differentiates Avochato from other similar products?

It is unique in its branding

What is your favorite aspect of this product?

The ability to use it with multiple other users

What do you dislike most about this product?

Need more categories

What recommendations would you give to someone considering this product?

Its user friendly and easy to use

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

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What is Avochato?

Company Details

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Awards & Recognition

Avochato Ratings

85 Likeliness to Recommend

1 Since last award

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Avochato?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Text Messaging The capability to send messages by SMS in addition to email.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Scheduled Messaging Scheduling of one-time, multiple, or repeated messaging.

Social Media Marketing Management Ability to push content and pull leads from popular social media networks and manage social properties; aggregate and analyze social data for trend reporting.

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Loyalty Promotions Management The solution has a comprehensive loyalty module that also supports both fixed and real-time promotions, impacting pricing or product availability

Mobile Marketing Management Includes ability to manage SMS, mobile application marketing, and push notifications on a variety of end user devices.

Surveys Feedback Enables surveys/feedback forms to be sent to customers鈥�

Communication Archive Includes complete conversation or thread archiving capabilities for historical reporting, investigation, audit, and compliance purposes.

Opt-in Provides an opt-in option for potential subscribers.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Avochato Reviews

Harish B.

Great Tool for me

Likeliness to Recommend

Pros

Vipul J.

Powerful, cost effective, user friendly

Likeliness to Recommend

Pros

Casey R.

Its easy to use and user friendly

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

Text Messaging

Application Integration

Scheduled Messaging

Social Media Marketing Management

Mobile Payments

Marketing Analytics

Loyalty Promotions Management

Mobile Marketing Management

Surveys Feedback

Communication Archive

Opt-in

Vendor Capability Ratings

Ease of Data Integration

Vendor Support

Breadth of Features

Ease of Customization

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Quality of Features

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement