What is Avochato?
Avochato is a communication tool for sales, support, healthcare and operations teams. We provide teams with a collaborative inbox and phone number or set of phone numbers to allow you to send text messages and communicate with your clients on their terms. By providing your team with a shared inbox, our platform promotes both internal and external communication.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAvochato Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Avochato.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
100 Plan to Renew
73 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Avochato?
Pros
- Enables Productivity
- Saves Time
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Text Messaging
Application Integration
Scheduled Messaging
Social Media Marketing Management
Mobile Payments
Marketing Analytics
Loyalty Promotions Management
Mobile Marketing Management
Surveys Feedback
Communication Archive
Opt-in
Vendor Capability Ratings
Ease of Data Integration
Vendor Support
Breadth of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Quality of Features
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Avochato Reviews
Shubham S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
Very Effective SMS platform, highly helps in CRM
Likeliness to Recommend
What differentiates Avochato from other similar products?
Avochato stands out from other similar products due to its Automated workflow, multiple messaging channels, easy to use(Beginner friendly) and seamless integration with CRM systems. I think these points make Avochato more flexible and customer focused as compare to other similar products.
What is your favorite aspect of this product?
Most likeable thing is, Being able to to send lot of people in a once to share information like links, RSVP s, surveys, its really helpful. In our organisation we are using though UI and API both. As a software developer I liked how seamlessly I can integrate this with my code and send sms through our product.
What do you dislike most about this product?
Not as such to dislike but it feels cost is bit high and low cost version is extremely limited.
What recommendations would you give to someone considering this product?
Not any- Great tool it has all the features I wanted
Pros
- Saves Time
- Continually Improving Product
- Reliable
- Enables Productivity
Suraj M.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
Overall experience is, fantastic. worth recommend.
Likeliness to Recommend
What differentiates Avochato from other similar products?
I love the ability to set up auto responses for keywords, since so many customers end up having the exact same questions over and over. and i like live inbox collaboration among Team and automated responses and Dynamic workflows
What is your favorite aspect of this product?
it is easy to use and attractive also create internal and operational efficiencies
What do you dislike most about this product?
it sometimes takes time to send and receive messages that requires more improvement
What recommendations would you give to someone considering this product?
cost effective, Powerful and the vendor support is amazing, just got for it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Om D.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
Avochato: Smart, Scalable, and Seamless Business T
Likeliness to Recommend
What differentiates Avochato from other similar products?
Avochato stands out with its AI-assisted inbox, seamless integrations (Salesforce, Slack, Zapier), automation tools (auto-responses, drip campaigns), unique phone numbers, and HIPAA-compliant security鈥攎aking business texting more efficient and scalable.
What is your favorite aspect of this product?
Avochato鈥檚 AI-assisted inbox is its standout feature. It helps teams handle a high volume of conversations efficiently, making customer communication seamless and scalable. Plus, its easy integrations with platforms like Salesforce and Slack add to its convenience.
What do you dislike most about this product?
Nothing All are good
What recommendations would you give to someone considering this product?
Use Avochato鈥檚 integrations, AI inbox, and automation to streamline messaging. Ensure compliance if needed and try a demo before committing.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
