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Avochato

Composite Score
8.0 /10
CX Score
8.4 /10
Category
Avochato
8.0 /10

What is Avochato?

Avochato is a communication tool for sales, support, healthcare and operations teams. We provide teams with a collaborative inbox and phone number or set of phone numbers to allow you to send text messages and communicate with your clients on their terms. By providing your team with a shared inbox, our platform promotes both internal and external communication.

Company Details


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Awards & Recognition

Avochato won the following awards in the SMS Marketing category

Avochato Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Avochato.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

100 Plan to Renew

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Avochato?

0% Negative
4% Neutral
96% Positive

Pros

  • Enables Productivity
  • Saves Time
  • Fair
  • Helps Innovate

Feature Ratings

Average 77

Text Messaging

85

Application Integration

84

Scheduled Messaging

83

Social Media Marketing Management

83

Mobile Payments

80

Marketing Analytics

79

Loyalty Promotions Management

77

Mobile Marketing Management

77

Surveys Feedback

75

Communication Archive

75

Opt-in

68

Vendor Capability Ratings

Average 79

Ease of Data Integration

85

Vendor Support

80

Breadth of Features

80

Ease of Customization

80

Ease of Implementation

79

Ease of IT Administration

78

Availability and Quality of Training

78

Quality of Features

78

Business Value Created

77

Usability and Intuitiveness

76

Product Strategy and Rate of Improvement

73

Avochato Reviews

ABHA S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

amazing tool for academic purpose

Likeliness to Recommend

9 /10

What differentiates Avochato from other similar products?

it is fully organized easy to manage then other products

What is your favorite aspect of this product?

AI chatbots software

What do you dislike most about this product?

there is nothing to dislike about it gives you various option

What recommendations would you give to someone considering this product?

feel free to elaborate your imagination and it will helpful to you for sure

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ashutosh T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Best tool for sending bulk text messages

Likeliness to Recommend

9 /10

What differentiates Avochato from other similar products?

Avochato sets itself apart from the competition due to user friendly web enviroment, Simple to use, and easly implimentation across the team, also it provides CRM Integrations, Analytics & Reporting and very secured.

What is your favorite aspect of this product?

I really like the ability to send pictures via SMS messaging through dashboard. In our organization we are using Avochato API also that we used in our product that helps us send automated messages and updates to end users.

What do you dislike most about this product?

I liked the product. I found nothing to dislike- only cost is bit high

What recommendations would you give to someone considering this product?

Cost is bit high and Lite version is very limited so if possible either reduse the cost or make lite version more efficient

Pros

  • Reliable
  • Efficient Service
  • Saves Time
  • Acts with Integrity

Aish A.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Innovative automation messaging system

Likeliness to Recommend

8 /10

What differentiates Avochato from other similar products?

Avochato stands out from other business messaging platforms with its easy-to-use automation tools and shared inbox for team collaboration. It helps businesses respond better and faster with auto-replies, keyword triggers, and message templates. Teams can manage conversations together, add notes, and organize chats with tags. Plus, its seamless CRM sync ensures customer interactions stay up to date. With a quick setup and user-friendly interface,

What is your favorite aspect of this product?

I like that its easy to use and you can create pools or a shared inbox for team collaboration. Good to setup the keyword triggers to get faster auto responses.

What do you dislike most about this product?

Pricing structure could be more competitive, especially for smaller businesses or startups with limited budgets.

What recommendations would you give to someone considering this product?

Whenever there is a new software, I always prefer to test with a free trial to explore the platform鈥檚 features to see if it fits my business needs. Next, I would recommend to check your CRM needs and verify compatibility. From a price point perspective, evaluate pricing and compare plans based on your expected messaging volume and team size to ensure it鈥檚 cost-effective.

Pros

  • Caring
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Most Popular Avochato Comparisons

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