Asana Customer Reviews 2025

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Asana

Composite Score

9.0 /10

CX Score

9.3 /10

996 Reviews

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

4 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

7 Top Rated Capabilities

4 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

5 Top Rated Capabilities

10 Top Rated Features

2022

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative

3% Neutral

96% Positive

Pros

Enables Productivity
Respectful
Helps Innovate
Reliable

Feature Ratings

Average 85

Collaboration

Planning and Scheduling

Workflow Management

Dependency and Milestone Tracking

Resource Management

Document Management

Hierarchical Task Management

Mobile Access

Reporting

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Average 84

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Vendor Support

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Product Management

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Task Management

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Objectives and Key Results

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Asana Reviews

Christine B.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2021

Easy-to-use team collaboration

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana differs from other software in the speed of project management, it has many more features to prevent projects and tasks from being delayed, and the product value is very inexpensive compared to the previous software we had.

What is your favorite aspect of this product?

The main virtue of Asana is that our work team is tagged in the current project, and in this way we can be aware of all the progress that is being achieved. We try to use as many features as possible to achieve the best results, but Asana has many integration features and great ease of use to complete projects and tasks quickly.

What do you dislike most about this product?

Although it is very easy to use, when I move from one task or project to another, the process becomes confusing, but it is nothing serious to worry about, because it is good management of all pending projects.

What recommendations would you give to someone considering this product?

If you are going to be part of the Asana team, you can achieve great results, because you will have direct support from colleagues who want to finish projects. You can use Asana to unify the views of your colleagues, so everyone can collectively contribute ideas and complete a high-quality project.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Preet C.

Role: Sales Marketing
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2021

Fantastic Team & Project Management Tool

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

The following things that make Asana different from other platforms that are: - Unique dashboard customization. - Easy to use user-friendly dashboard.

What is your favorite aspect of this product?

Asana's best things that I like most: - Integration with Google, Microsoft and other tools. - Effective task management.

What do you dislike most about this product?

The following things that I don't like most are: - Tracking information missing. - Missing the feature of printing task calendar.

What recommendations would you give to someone considering this product?

Overall I would like to recommend you to use Asana as project manager because It is very good for track and manage every tasks of project in one platform. It is very good for freelancer as well as business coaches.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Unique Features

Jordan R.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2021

Best project management product

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

I have no experience from other project management products.

What is your favorite aspect of this product?

All the projects in our organization are effectively managed and clients are well satisfied with our services.

What do you dislike most about this product?

I did not experience any drawback from this product since I started using it in our organization.

What recommendations would you give to someone considering this product?

This is great product that I highly recommend to any organization for project implementation.

Pros

Unique Features
Effective Service
Saves Time
Altruistic

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Asana

What is Asana?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Asana Ratings

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Asana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Product Management

Task Management

Objectives and Key Results

Asana Reviews

Christine B.

Easy-to-use team collaboration

Likeliness to Recommend

Pros

Preet C.

Fantastic Team & Project Management Tool

Likeliness to Recommend

Pros

Jordan R.

Best project management product

Likeliness to Recommend

Pros

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1
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Feature Ratings

Collaboration

Planning and Scheduling

Workflow Management

Dependency and Milestone Tracking

Resource Management

Document Management

Hierarchical Task Management

Mobile Access

Reporting

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Vendor Support