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Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Respectful
  • Helps Innovate
  • Reliable

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Dependency and Milestone Tracking

85

Resource Management

84

Document Management

84

Hierarchical Task Management

84

Mobile Access

83

Reporting

83

Time & Expense Tracking

83

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

85

Breadth of Features

84

Ease of Data Integration

84

Usability and Intuitiveness

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Susan G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Proactivity when finishing projects on time

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana is much easier to use and has greater deployment, we do not need more knowledge, we are doing a quality job unifying all team members and having great results, previously we used similar software, but the results were not what we expected, we had problems maintaining good communication while projects were in progress and when we implemented Asana the results were much better, our adaptation was excellent, tasks and projects were completed on time and we have never had any glitches using this software.

What is your favorite aspect of this product?

I love being in contact when I want to do it with those involved in the projects, it is a very fast software, with a mobile version that we have been able to take advantage of, we do not have to be in the office to be able to advance in the projects, because we can do it with our own mobile devices, the platform is robust and highly responsive to the entire work team.

What do you dislike most about this product?

We have not had any problems using Asana, we have done everything we wanted to achieve with tasks and projects, because Asana gives us the tools and we finish the projects very quickly.

What recommendations would you give to someone considering this product?

I like to be able to recommend Asana to everyone I know, because I have realized that they always have problems with project management, and they do not know or are afraid to use it, but since we used it, this software has generated a lot of fruit for we.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nicole L.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

The perfect project management software

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

I can only name one difference and it is performance, because the projects are finished in the required time, we are communicating quickly with the other colleagues who are also finishing the projects, we can carry out several projects at the same time and finish them all.

What is your favorite aspect of this product?

I like how collaborative we can be when we are finishing a project, the notifications when we want to communicate with other colleagues who are also in the same project arrive quickly and we solve the internal doubts we have, the reports are detailed, the mobile version is great and we allows you to be even more agile when carrying out projects.

What do you dislike most about this product?

When we started using this software we thought that its functions for project management were simple, but we got to know it and found good results, all projects were finished with great professionalism, each colleague was in charge of something specific and the project was completed with great quality.

What recommendations would you give to someone considering this product?

Dedicate yourself to thinking about the few benefits that can be achieved with any other project management software and you will realize that Asana is much better, if we had known Asana before, our projects would have been better.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tracy M.

  • Role: Information Technology
  • Industry: Machinery
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

I love its ease of use

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana has been the third project management software that we have used in the company, because the other software did not offer good terms in the contracts, they were very expensive and we were looking for good prices and good results, and so far Asana has behaved well.

What is your favorite aspect of this product?

The best thing about asana is that it has good potential to assign tasks to the different members of the work team, the functions are simple and the platform is very functional, everything is centralized, and we maintain good communication so that there are no errors in projects.

What do you dislike most about this product?

When we started using Asana, we weren't satisfied with the minimum number of users the projects could cover, but after we purchased a more extensive service package, the benefits increased.

What recommendations would you give to someone considering this product?

Do not hesitate to obtain Asana services, as it will improve the performance of the entire work team, unify criteria and immediately solve delays caused by the lack of integration of those responsible in a project or task.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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