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Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Respectful
  • Helps Innovate
  • Reliable

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Dependency and Milestone Tracking

85

Resource Management

84

Document Management

84

Hierarchical Task Management

84

Mobile Access

83

Reporting

83

Time & Expense Tracking

83

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

85

Breadth of Features

84

Ease of Data Integration

84

Usability and Intuitiveness

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Blake C.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Flexible, reliable task management tool

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

It's a business solution that can also be used for individual task management. It's easy to shift from a personal workspace to a business one. There are also a lot of small quality of life features that make using the platform generally pleasant without standing out.

What is your favorite aspect of this product?

A flexible, easy to use tool that's great for remote teams to collaborate across multiple projects and tasks. We use it for tracking client requests, internal requests, short-term action items and long-term projects. I can assign a task to another team member and get updates as the task is moved forward and completed without needing direct follow-up. I can also keep apprised of what other teams are doing if they add me as a follower on their projects.

What do you dislike most about this product?

Nesting beyond two levels can get difficult to navigate and I find I need to "favorite" every project I'm a part of to make it easy to find again later.

What recommendations would you give to someone considering this product?

Make sure you have a use case before buying the product. It looks great and is easy to use, but without a clear plan using it will become simply another task for users to perform. By demonstrating how it enables work to get done more easily, user adoption will be better and the real work will get done.

Pros

  • Reliable
  • Security Protects
  • Performance Enhancing
  • Enables Productivity

Scotty L.

  • Role: Finance
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2022

Superb Project Management Tool

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

It has alot of different features, tools, even third party apps to create a project.

What is your favorite aspect of this product?

Milestone, the Reporting feature, you can select who you want to collaborate with.

What do you dislike most about this product?

It focuses alot on many different departments but not accounting friendly or at least that I know, Asana doesn't have accounting templates.

What recommendations would you give to someone considering this product?

Start with the Free Trial before purchasing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Santiago P.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2021

Great UI, easy to use, encourages collaboration

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

UI and ease of use

What is your favorite aspect of this product?

ability to structure tasks however you see fit

What do you dislike most about this product?

annoyingly if you filter by priority it shows you the lower priority items at the top

What recommendations would you give to someone considering this product?

if you need a central location to manage and track tasks, get Asana without hesitation!

Pros

  • Reliable
  • Enables Productivity
  • Continually Improving Product
  • Performance Enhancing

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