akaBot Customer Reviews 2025 | Robotic Process Automation

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akaBot

Composite Score

7.8 /10

CX Score

8.1 /10

36 Reviews

What is akaBot?

akaBot Platform is a platform providing comprehensive solutions for automation and digitization to help businesses improve their productivity and save costs.

Company Details

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Awards & Recognition

akaBot won the following awards in the Robotic Process Automation - Enterprise category

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Strategy and Innovation
Service Experience
Product Impact

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2024

akaBot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on akaBot.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love akaBot?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Reliable
Enables Productivity
Fair

Feature Ratings

Average 80

Process Discovery

100

Out of the box integration

100

Automation Orchestration

100

Cloud Hosting

100

Concurrent Work

Unsupervised Launch

Central Deployment

Distributed Work

Action Logging

Performance Monitoring

Role-Based Access

Vendor Capability Ratings

Average 75

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Quality of Features

Ease of Implementation

Business Value Created

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Ease of Customization

Also Featured in...

Robotic Process Automation - Midmarket

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akaBot Reviews

Le T.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2023

Fantastic product

Likeliness to Recommend

10 /10

What differentiates akaBot from other similar products?

Easy to use and cheap.

What is your favorite aspect of this product?

As a Vietnamese I think it is so easy to use and cheap

What do you dislike most about this product?

Nothing for dislike

What recommendations would you give to someone considering this product?

akaBot is a user-friendly RPA platform that provides comprehensive solutions for automation and digitization, helping businesses save 60% of costs and 80% of operation time. akaBot can integrate with various technologies such as Process Mining, OCR, Intelligent Document Processing, Machine Learning, Conversational AI, etc. to enhance efficiency and flexibility for business processes.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Mohammed R.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

"Easy to use, helpful product

Likeliness to Recommend

1 /10

What differentiates akaBot from other similar products?

I have not come across to anything like that.

What is your favorite aspect of this product?

Nothing like it yet

What recommendations would you give to someone considering this product?

Yes, I like the features and how it works.

Pros

Performance Enhancing
Enables Productivity
Altruistic
Security Protects

Hoang N.

Role: Student Academic
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2023

Easy to use, good support, pricey for student

Likeliness to Recommend

8 /10

What differentiates akaBot from other similar products?

Great community support

What is your favorite aspect of this product?

New in my country so there are rooms to develop

What do you dislike most about this product?

Maybe the license

What recommendations would you give to someone considering this product?

Try and you will see the amazing

Pros

Unique Features
Saves Time
Helps Innovate
Continually Improving Product

Cons

Vendor's Interest First

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akaBot

What is akaBot?

Company Details

Need Assistance?

Awards & Recognition

akaBot Ratings

82 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love akaBot?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Discovery Analysis of user interactions with systems and applications to generate a mapping of the workflow.

Out of the box integration Ready-to-use connectors with 3rd party applications, systems and databases.聽

Automation Orchestration Manage, monitor and schedule the interactions, tasks and workflows among bots and other automation solutions through a centralized dashboard

Cloud Hosting Deployment of RPA bots in a cloud environment hosted and managed by the vendor.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Unsupervised Launch Bots triggered to action based on a schedule or when prescribed conditions are met.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Distributed Work System is able to deploy additional bots to support overloaded bots based on process performance requirements.

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Robotic Process Automation - Midmarket

akaBot Reviews

Le T.

Fantastic product

Likeliness to Recommend

Pros

Mohammed R.

"Easy to use, helpful product

Likeliness to Recommend

Pros

Hoang N.

Easy to use, good support, pricey for student

Likeliness to Recommend

Pros

Cons

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Title

Feature Ratings

Process Discovery

Out of the box integration

Automation Orchestration

Cloud Hosting

Concurrent Work

Unsupervised Launch

Central Deployment

Distributed Work

Action Logging

Performance Monitoring

Role-Based Access

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Quality of Features

Ease of Implementation

Business Value Created

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Ease of Customization