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AgoraPulse

Agorapulse

Composite Score
8.3 /10
CX Score
8.6 /10
Category
Agorapulse
8.3 /10

What is Agorapulse?

Agorapulse is an affordable social media dashboard that helps businesses and agencies easily publish content and manage their most important conversations on their social networks. Agorapules allows you to stay organized, save time, and easily manage your social media with Agorapulse鈥檚 inbox, publishing, reporting, monitoring, and team collaboration tools.

Company Details


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Awards & Recognition

Agorapulse won the following awards in the Social Media Management - Enterprise category

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Agorapulse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agorapulse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

96 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agorapulse?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 84

Social Media Channel Integration Inbound

89

Social Moderation and Workflow Management

86

Dashboards and Visualization

86

Social Response Management

86

Social Asset Management

85

Social Media Channel Integration Outbound

85

Campaign Execution

83

Sentiment Analysis

82

Social Post Archival

81

Trend Analysis

79

Contextual Analysis

78

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Quality of Features

85

Usability and Intuitiveness

85

Breadth of Features

84

Ease of Data Integration

84

Business Value Created

83

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

82

Vendor Support

80

Availability and Quality of Training

79

Agorapulse Reviews

Horst M.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

"Agorapulse promising convenience."

Likeliness to Recommend

9 /10

What differentiates Agorapulse from other similar products?

Agorapulse assists its users in managing their multiple social media accounts from a single platform. It has helped us save a lot of time by uploading posts across different handles in a single go. it has a very strong analytics鈥 feature that enables the users to keep a track of their performances on social media. The reports are the best feature that had kept us going with Agorapulse. It has very reasonable pricing and calendars can be effortlessly shared with the clients so that they can comment and review.

What is your favorite aspect of this product?

We have been using Agorapulse for managing and engaging on our all social media handles that too in an effortless way. It has turned out to be the best planner for our organization. The best thing we have experienced so far with Agorapulse is that we can generate calendars and have a healthy interaction with our audience on a single platform. The tool has become our time-saving machine. We have been able to outdo our competitors by scheduling posts ahead of time. We can also effortlessly communicate with our team members and our clients.

What do you dislike most about this product?

Some minor tasks, for example, assigning posts, scheduling them, and labeling all of those for little jobs, can be removed because they sometimes bother a lot. Sometimes, the integrations are not very smooth. Furthermore, it also seems to be more expensive so it works more efficiently for organizations that need to handle multiple accounts. It also allows only a restricted number of videos and stories to be published but this is the issue with all similar platforms. These issues are still prevalent but we are optimistic that they will be solved.

What recommendations would you give to someone considering this product?

If you are a growing company, or in case you are going through a tight phase you can kick Agorapulse鈥檚 free version before you dive into the paid packages. Through the free version, you can get an idea if it is capable of meeting your expectations, and based on your experience you can decide for yourself.

Pros

  • Reliable
  • Efficient Service
  • Caring
  • Acts with Integrity

Stefan H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

The unpredictable collection of features

Likeliness to Recommend

9 /10

What differentiates Agorapulse from other similar products?

The first and foremost thing that differentiates Agorapulse from other rival tools is simplicity; It's so much simpler to have everything in one place, and I no longer miss anything. Agorapulse, in contrast to some other networks, lets me tag pages on Instagram, Twitter, Facebook, and LinkedIn. This helps us save a tonne of time.

What is your favorite aspect of this product?

Agorapulse is able to provide us with vital, educational reports that allow us to foster and create additional growth and engagement. We really appreciate this platform it made everything easier for us. For social media managers and organizers, using Agorapulse to streamline and plan updates and media feeds is a very wise choice. The UI is incredibly user-friendly and effective.

What do you dislike most about this product?

Agorapulse needs to enhance the integration with Instagram so that multi-image posts can be published without requiring a second step in the mobile app. When we have to use email support, a different platform is used therefore to unify all customer service operations, it would be ideal if an email ticket system could interface with Agorapulse.

What recommendations would you give to someone considering this product?

Agorapulse is essential if you oversee many social media profiles and are tired of using different tools. The cross-platform duplication and calendar allow everything to be created and organized in one location, even though they are separate platforms for the same firm. Their support team is also wonderful and is always available to help us.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Kimberly W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Manage all your social networks from one place.

Likeliness to Recommend

9 /10

What differentiates Agorapulse from other similar products?

Agorapulse it allows us to manage all of our social media accounts from a single dashboard, and most impressively, it allows us to post a single piece of content across all of those accounts, which helps us save time and energy. A major advantage of Agorapulse is that I can share the scheduled social media calendar with my clients without having to provide them my login information.

What is your favorite aspect of this product?

Agorapulse is a lesser-known but more useful social media management platform because it is less expensive and more interactive than many highly paid social media management platforms. The interface is intuitive and simple to understand, the customer service chats give answers quickly and show interest in finding effective solutions to problems. With the use of Agorapulse's social listening technologies, you may select certain hashtags, users, or keywords to keep an eye on. Within the app, you may also "like" or "RT" posts.

What do you dislike most about this product?

I wish I could save a post as a draft in case we need to alter it. Regarding Twitter, it is rather frustrating to have to manually extract impressions and engagement rate. Usually, I manually compute each channel's interaction rate, which takes a lot of time. I wish there was a method to schedule a carousel on Instagram without needing to transmit it to my phone in order to post it that way. When scheduling content for multiple platforms at once, I would also appreciate the option to set different post timings.

What recommendations would you give to someone considering this product?

The cost of the program is reasonable given all the capabilities that Agorapulse offers, and the social media academy course is one of the finest methods to learn about all the features so that you can immediately start taking use of them.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

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