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What is Adobe Connect?
Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
95 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Connect?
Pros
- Respectful
- Caring
- Appreciates Incumbent Status
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Instant Messaging
File Transfer
Audio Conferencing VoIP
Facilitator Functions
Application Share
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Screen Share
Virtual Whiteboard
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Ease of Data Integration
Vendor Support
Adobe Connect Reviews

Moses A.
- Role: Information Technology
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Feb 2021
Best in meeting all of your online events.
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Adobe Connect is reliable and supports various online events from webinars, virtual meetings and online learning sessions helping us take our workflow forward and grow our productivity.
What is your favorite aspect of this product?
Adobe Connect helps us connect with our fellow employees, clients and stakeholders across various large distances virtually and this help us work efficiently and grow our workflow. Its easy to use and helps us work remotely as employees especially in these hard times of lock-down bringing efficiency in the way we work.
What do you dislike most about this product?
Sometimes when the internet connection is poor it becomes tricky and difficult to use the platform at times.
What recommendations would you give to someone considering this product?
Adobe Connect is affordable and even small organizations are able to use it reliably in growing their profitability and workflow thus push forward their productivity.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy

Kate H.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Feb 2021
Fantastic online communication tool
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
This is the greatest online video communication product I have come across.
What is your favorite aspect of this product?
It enables us to organize online meeting via video which offers real collaboration among our team members.
What do you dislike most about this product?
I have nothing to dislike in this great product since it offers great services to our organization.
What recommendations would you give to someone considering this product?
Adobe Connect is the best and real platform for organizing online meeting that I highly recommend to any organization.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Caring

Michael B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2021
Effective tool for communication in the company
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Adobe Connect provides multiple functions for making high quality video calls and video conferences. Its friendly interface, its multiple options, the possibility of sharing files and other elements make it very versatile, allowing it to be used by a large group of people. It has native applications for mobile devices, which work efficiently. It provides a set of communication tools that exponentially improve collaborative work in the company.
What is your favorite aspect of this product?
It has an elegant streamlined interface that allows you to focus on common workplaces. Allows for high quality video meetings. A whiteboard can be created and used to dynamically share and display information. Chat provides the ability to communicate and share content in real time. So any meeting invitee can join through their preferred platform and device, and from any location they want.
What do you dislike most about this product?
This is a very complete and efficient platform. So far the only downside is the simplicity of some of its functions.
What recommendations would you give to someone considering this product?
Adobe Connect offers all the tools that are used today to keep teams in communication effectively. It is a really useful platform that you need for your business. I recommend it.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Caring