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Sample Managed Service Agreement

A Word-based template to assist you in drafting a managed service contract.

Managed Service Contract Review Workbook

An Excel-based workbook containing a set of tools and templates used in this blueprint’s activities.

Ensure Business Alignment in Managed Service Agreements – Phases 1-3

A step-by-step blueprint to prepare your organization to maximize value from your managed service providers.

Ensure Business Alignment in Managed Service Agreements

91Ƭing a comprehensive, business-aligned managed service contract is not about reinventing the wheel, but about pursuing the right process, rigorously. The foundation...
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The Rise of Consumption-Based Licensing

Consumption-based models are gaining popularity because they align costs more closely with actual value. While these models provide flexibility and scalability, they can...

Microsoft Licensing Changes Are Coming in 2025 – What to Expect Between Now and Microsoft Year-End (June 30)

Microsoft has announced a more global price increase coming April 1, 2025. How will this affect your upcoming renewal? Also, what you need to know about changes to the EA...

Benefits of a Dedicated Vendor Manager

Discover how a dedicated vendor manager can transform your organization by optimizing vendor relationships, enhancing communication, and driving innovation. This document...

Stop Wasting Time Evaluating Commoditized Products and Services

There’s a new word in the IT dictionary – hyperchange. It’s not a new concept, though – Moore’s Law led to the law of accelerating returns, which very naturally led to what...

Stop Wasting Time Evaluating Commoditized Products and Services Storyboard

A guide to understanding how technology markets move through market stages and how hyperchange drives commoditization.

Introducing Agentforce: Is This the New Salesforce?

Salesforce's Agentforce aims to revolutionize business automation with AI agents, but key technical dependencies, limited proof points, and unclear pricing raise concerns....
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