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Managed Service Contract Review Workbook

Author(s): Manish Jain

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The tools and templates included in this workbook guide you through the development of an organization-aligned service agreement, including:

  • Model Validation
  • Vendor Selection Rubric
  • Service Scoping
  • Roles & Mandates
  • OCI Responsibility Matrix
  • Staffing Plan
  • Risk Register & Risk Matrix

View the Complete Blueprint:

Ensure Business Alignment in Managed Service Agreements

Prepare your organization to maximize value from your managed service providers.

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