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Information Security Awareness and Training Appropriateness Tool

Use this tool to allow you to determine your organization's specific appropriateness for having a security awareness and training program.

Information Security Awareness and Training Content Development Tool

This tool will help to identify content that should be covered by your security awareness and training program.

Information Security Awareness and Training Policy

Formalize your security awareness and training program into a policy to ensure that your employees are held accountable.

Special Letter: The New Power Game

Simon Hackett is probably the best-known entrepreneur in Australia. In this issue, Simon shares with us his research on how to solve the grid battery challenge, and why...

Security, Risk, and Software

The reason I'm here this morning is to talk to you mostly about intellectual property protection: how it might apply to you in your own work, and maybe some views of it...

Internal SLA Process Flowcharts

Follow Info-Tech's internal SLA development workflow to create an internal SLA that address your service level challenges.

91Ƭ an Internal SLA Project Charter Template

Set expectations for scope, resource requirements, and target dates for building the internal SLA.

Availability and Reliability SLA Metrics Tracking Template

Establish a framework to collect the necessary metrics to properly evaluate current availability and reliability service levels.

Service Desk SLA Metrics Tracking Template

Establish a framework to collect the necessary metrics to properly evaluate current service desk service levels.

Service Catalog SLA Metrics Tracking Template

Establish a framework to collect the necessary metrics to properly evaluate current service catalog service levels.
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