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Enterprise Architecture Tool Selection

An excerpt from the Create and Manage Enterprise Data Models blueprint.

Data Modeling Playbook

A step-by-step playbook to create your data models.

Achieve Digital Resilience by Managing Digital Risk

In a world dominated by rapid digital development, every risk is a digital risk. As a result, risk no longer exists in isolation in the IT or audit department of a...
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DRP Review Checklist

Review the full DR plan annually to identify changes that weren’t captured via day-to-day change management.

DRP-BCP Review Workflow

Review your full DR and BC plans annually to identify changes that weren’t captured via day-to-day change management.

Extreme Weather Study Using AI Holds Insights for IT

Can studying Twitter chatter with deep learning drive smarter business?

Briefing: Masergy UCaaS

On December 8, Masergy – a software defined networking services company – briefed Info-Tech on its UCaaS solution. Masergy UCaaS is built on the Cisco collaboration...

Briefing: Twilio Flex

On December 1, Twilio – a cloud communications platform – briefed Info-Tech on its contact center as a service (CCaaS) solution, Flex.

Briefing: Zendesk Talk

On December 1, Zendesk – a global customer service software company – briefed Info-Tech on its contact center as a service (CCaaS) solution, Zendesk Talk.

Briefing: Revation Systems’ LinkLive

On January 14, Revation Systems – a provider of cloud-based compliant messaging and communications – briefed Info-Tech on its unified communications as a service (UCaaS)...
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