|
The acceleration of ecommerce has cemented Customer Service鈥檚 digital future. Use this research to build IT鈥檚 strategy for supporting Customer Service and enhancing the...
|
|
|
The RACI chart assists you in organizing roles for carrying out project steps and ensuring that there are definite roles that different individuals in the organization must...
|
|
|
This template is designed to help you build a project charter in a timely manner.
|
|
|
This tool serves to outline and prioritize your customer goals and link their relevance and value to your Customer Service processes. It provides a list of customer service...
|
|
|
This tool will help you holistically assess multiple aspects of Customer Service-related IT assets. The outputs of the tabs in the tool will either serve as input for...
|
|
|
This tool serves to help project and management stakeholders visualize the implementation of Customer Service IT initiatives. It can also aid in the planning, prioritizing,...
|
|
|
This Reference Architecture Guide is designed to help healthcare and government industry members align with the business of public health practice. It provides tools to...
|
|
|
Use this template in conjunction with the Public Health Practice Business Reference Architecture Guide.
|
|
|
Leverage an architected view of Public Health Practice business capabilities to realize measurable core function and essential services business outcomes and unlock direct...
|
|
|
A comprehensive list of business-aligned health information management and health information technology solution sets including diagnostics, blueprints, workshops,...
|
|
