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Improve Service Desk Ticket Intake 鈥� Phases 1-3 This storyboard will help you identify opportunities to provide quality and consistent customer service.
Improve Service Desk Ticket Intake 鈥� Phase 1: Define and Prioritize Ticket Channels This phase of the blueprint, Improve Service Desk Ticket Intake, will help you align your improvements with business goals and the shift-left strategy.
Improve Service Desk Ticket Intake 鈥� Phase 2: Improve Ticket Channels This phase of the blueprint, Improve Service Desk Ticket Intake, will help you identify improvements for each ticket channel.
Improve Service Desk Ticket Intake 鈥� Phase 3: Define Next Steps This phase of the blueprint, Improve Service Desk Ticket Intake, will help you streamline your ticket intake process and prioritize opportunities for improvements.
Understand and Apply Internet-of-Things Use Cases to Drive Organizational Success 鈥� Phases 1-3 This storyboard will help you begin your IoT journey with a concise understanding of the technology and its applicable use cases.
Understand and Apply Internet-of-Things Use Cases to Drive Organizational Success 鈥� Phase 1: Understand Core IoT Use Cases Analyze the scope of the IoT and the three most prominent enterprise use cases.
Understand and Apply Internet-of-Things Use Cases to Drive Organizational Success 鈥� Phase 2: 91制片厂 the Business Case for IoT Initiatives Develop and prioritize use cases for the IoT using Info-Tech鈥檚 IoT Initiative Framework.
Understand and Apply Internet-of-Things Use Cases to Drive Organizational Success 鈥� Phase 3: Present IoT Initiatives to Stakeholders Present the IoT initiative to stakeholders and understand the way forward for the IoT initiative.
M&A Runbook for Infrastructure and Operations 鈥� Phases 1-4 This storyboard will help you tackle your next M&A deal.
M&A Runbook for Infrastructure and Operations 鈥� Phase 1: Establish Goals This phase of the blueprint M&A Runbook for Infrastructure and Operations will help you consult with business stakeholders and identify M&A goals.

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