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COVID-19: Connect Employees With the Answers They Need and Prevent Calls to the Service Desk With a Self-Service Portal

The rapid changes associated with a pandemic such as COVID-19 can lead to a massive increase in service desk calls. Employees need answers quickly while support staff are...

Develop a COVID-19 Pandemic Response Plan Storyboard

COVID-19 has been declared a pandemic. IT departments must do their part to develop a pandemic response plan.

Pandemic Response Plan Example

Modify this example to create your pandemic response plan.

Work-From-91Ƭ Requirements Tool

Identify business and IT requirements to support work-from-home initiatives as part of your pandemic response plan.

Emergency Remote Work Policy

This template codifies your emergency remote work plan into a policy document.

Emergency Remote Work Plan Checklists

This tool provides checklists for emergency remote work, from "day one" to "one-to-two weeks."

COVID-19 Daily Summary – March 16, 2020

If you want to speak to one of our analysts about taking your first steps toward building a comprehensive pandemic roadmap for your organization, book a call through your...

Coronavirus Pandemic May Accelerate Digital Health Transformation in Three Key Areas

The categorization of Sars-CoV-2 (Coronavirus) as a global pandemic is turbo-charging traditional health care firms’ efforts toward the provisioning of digital and virtual...

COVID-19 Daily Summary – March 15, 2020

It’s been an eventful weekend in the evolution of the global COVID-19 pandemic, so let’s dive right into the most notable changes we’ve seen in the news cycle thus far.

COVID-19 Daily Summary – March 14, 2020

91Ƭ recognizes the impact the global COVID-19 pandemic is already having – and will continue to have – on you, your IT department, your entire...
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